Reviews
Friendly helpful staff.
Friendly helpful staff. Service repair was about an hour to complete. Nice clean waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
The sales department is awesome at finding what you
The sales department is awesome at finding what you describe in the form of a vehicle and selling at a fair price!!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear Khalid and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ali helped us alot thank you so much we will keep coming
Ali helped us alot thank you so much we will keep coming to this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Kia Manassas are glad to have you as a customer.
Communicative, friendly, knowledgeable Kind and kept me
Communicative, friendly, knowledgeable Kind and kept me in the know every step of the way
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
What I loved is that they are not pushy in the sales
What I loved is that they are not pushy in the sales process. Khalid was patient with me while I tried to talk myself out of making a large purchase. It involved three different test drives, including two separate vehicles and multiple stops back at the dealership. I know we got the best price, and there's no doubt that we'll be back to purchase vehicle # 5 from them when that time comes! We also enjoyed working with the Finance Manager for our financing. He got us an outstanding rate. Now, if we can only find a way to speed the paperwork process up once the decision has been made, then that would knock it out of the park!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
Salesperson was knowledgeable and helpful, vehicle was
Salesperson was knowledgeable and helpful, vehicle was prepped nicely and everything was clearly explained. Made for a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing Safford Brown Kia Manassas! Please let us know if we can be of any more assistance.
Power window in front passenger door failed I also
Power window in front passenger door failed I also needed oil change & state inspection. Kia team was able to find the necessary parts for the window and repair the car within the original committed schedule. A job well done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Professional Destiny was very professional she
Professional Destiny was very professional she communicated throughout the entire time of the work order handled the lyft for me.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.
Excellent service experience this time and every time
Excellent service experience this time and every time I've taken my 2024 Kia Sportage in for service. Nice waiting room and facilities. Snacks and beverages were provided at no charge. Staff are polite and professional. Service performed in a reasonable time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Caesar made my experience seamless and easy.
Caesar made my experience seamless and easy. Everyone was friendly and the service was done before it was estimated to be. They even cleaned my car and shined the tires. Would recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
