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Safford Kia

(2,889 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Tony and Alfonso were extremely professional and helpful,

Tony and Alfonso were extremely professional and helpful, and I believe we received a very fair price on our new Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.

Reliable, knowledgeable, approachable, high quality,

Reliable, knowledgeable, approachable, high quality, efficient, friendly service and trustworthy. That's why we stay!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're delighted to hear that, thank you!

Worked with me throughout the warranty process.

Worked with me throughout the warranty process. They kept me updated. They were knowledgeable about the process and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!

Everything from making the appointment to picking up the

Everything from making the appointment to picking up the vehicle was all done very professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!

I had a truly pleasant experience during my recent

I had a truly pleasant experience during my recent service visit at Stafford Brown Kia Manassas. Jonathan, the service advisor, was exceptionally courteous and professional, and the same goes for the entire staff. The process was smooth and efficient from start to finish. They quickly diagnosed and resolved the issue with the airbag warning light on my dashboard, and the repair was fully covered under warranty without any hassle. I genuinely appreciate the team’s professionalism and the ease of the entire experience. Thank you, Stafford Brown Kia Manassas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

My service manager Destinee is knowledgeable, personable,

My service manager Destinee is knowledgeable, personable, and welcoming. The dealership waiting area is clean and comfortable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.

We purchased a used car at Safford Brown Kia Manassas,

We purchased a used car at Safford Brown Kia Manassas, VA. We had a great experience. Thank you Marcelo, Hassan and everyone. Very good and clean place, everyone is very helpful and professional. We are grateful and happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.

Fast and efficient work, the advisers were helpful and

Fast and efficient work, the advisers were helpful and the management team was very attentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.

Very good, very quick, exceptional service and

Very good, very quick, exceptional service and professionalism Johnathan was extremely helpful and very friendly and nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Customer service was great and have had no issues since

Customer service was great and have had no issues since the service! Mechanic did a good job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!