Reviews
Huge shout-out to the General Manager at Kia Safford
Huge shout-out to the General Manager at Kia Safford Brown Manassas for providing wonderful service! He navigated through some difficulties and ultimately made sure I left 100% happy with my customer satisfaction. I'm incredibly impressed and will definitely be recommending this dealership to all my friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear about your experience. Please let us know if there is ever anything else that we can assist you with in the future!
They only gave me one key fob when I bought the car and
They only gave me one key fob when I bought the car and promised to have another one made fore me after I took delivery. That never happened. I had to go to another dealership for the fob. $556 later problem solved, no thanks to Safford Brown Kia.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very responsive and attentive to detail on what I need.
Very responsive and attentive to detail on what I need. Waiting room is also very welcome with coffee machine, snacks and water so i can focus on work while waiting.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had a great experience and Ali was very knowledgeable
We had a great experience and Ali was very knowledgeable and helpful. We would definitely come back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so happy to hear this, thank you!
Provided great customer service and Jesus did everything
Provided great customer service and Jesus did everything he could to work with me on the sale. The finance department was great as well, they got me a fantastic rate!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello P. Miller, We are so happy to hear that you enjoyed your recent experience with our team here at Safford Brown Kia Manassas. We'll be sure to pass along your very kind words. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know! Thank you
Personable staff.
Personable staff. Highly efficient and informative. Physical plant is inviting and clean. Excellent salesperson, John Sasso. Willingness to go the extra mile to fill customer requests.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave such kind words about our dealership and your experience here. If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!
The service is to busy, I take my car in a month ago with
The service is to busy, I take my car in a month ago with driver side tire low on pressure. They did the recall on the vehicle and add air to tire. They didn't check on why it was losing air. When I toke it on for the tire. They find nail in the tire and I would have to pay for the repair. The tire have been losing pressure from day one with vehicle
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello powerm800, We are very sorry to hear that we missed the nail in your tire. Please feel free to reach out to our management team at your convenience at 703.331.8080 to discuss further.
Bought a Kia Telluride from John Sasso.
Bought a Kia Telluride from John Sasso. John was great and very helpful. The buying process was very efficient. John even helped us entertain our 2 year old while we were signing papers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ryan! Thanks for the amazing feedback about your recent experience with John while purchasing your Telluride! We're delighted to learn that you are happy with the service that you received. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Congratulations - we hope that you and your family enjoy it!
Thank you so much Ali for your great work and help.
Thank you so much Ali for your great work and help. Ali was very helpful, kind and generous. Thank you again for taking care of me and finding me a good car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your very kind feedback with us. We will be sure to pass it along to Ali. If there is ever anything else that we can assist you with in the future, please feel free to let us know.
John Sasso is amazing.
John Sasso is amazing. My wife and I adore him and always go to him. He has taken care of us since 2017. He is a man of integrity, family oriented, kind a man, and just the best salesman. I would highly recommend him to everyone. Do reach out to him, you would not regret it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the amazing feedback regarding your experience with John! We'll be sure to pass along your very kind words. Please let us know if there is anything else we can assist you with in the future. Congratulations - Enjoy!