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Safford Kia

(2,911 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Speedy service and excellent turnaround time.

Speedy service and excellent turnaround time. Service rep made sure my tire was in stock and ready for installation

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas

Michelle is professional,patient and she cares about the

Michelle is professional,patient and she cares about the customers. I will come here more offen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Anthony, we are truly grateful for this awesome review! We are thrilled that Michelle was able to take care of you. She is a great asset to our team and we appreciate her for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Team at Safford Brown Kia Manassas

Dealer was curious and cooperative.

Dealer was curious and cooperative. Gave us time needed to make necessary decisions. Would recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Safford Brown Kia Manassas. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

K. Mirzad (aka 'DJ') was very knowledgeable regarding Kia

K. Mirzad (aka 'DJ') was very knowledgeable regarding Kia vehicles and extremely friendly. He made the whole process simple, efficient and professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing your time spent at Safford Brown Kia Manassas. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! DJ is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Team at Safford Brown Kia Manassas

They took the time to show me multiple different vehicles

They took the time to show me multiple different vehicles until I found the one that I bought.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown Kia Manassas. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Team at Safford Brown Kia Manassas

Fabulous to work with and very helpful in my quest for

Fabulous to work with and very helpful in my quest for the car I wanted. 10 out of 10!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review, Kim! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas

Everyone extremely courteous and helpful.

Everyone extremely courteous and helpful. Work completed on time and correctly. No complaints whatsoever. Top drawer service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Shelby. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown Kia Manassas, we value our customers and we look forward to seeing you down the road. Sincerely, The Team at Safford Brown Kia Manassas

great sales experience, could speed the process up a bit,

great sales experience, could speed the process up a bit, but happy overall. thank you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us, Tom! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

It was an extremely easy process to drop off my car for

It was an extremely easy process to drop off my car for some recalls and everyone was very friendly and helpful!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape, Baylee. Please don't hesitate to call if we can help with anything at all. Sincerely, The Team at Safford Brown Kia Manassas

Easy to schedule an appointment, clean facility, and

Easy to schedule an appointment, clean facility, and Michelle is wonderful. I know she wants to retire but I'm glad she's still there. I never feel pressured.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome feedback! You're right, Michelle is a wonderful member of the team and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas