Reviews
Jonathan is great.
Jonathan is great. He always takes care of me and in the shortest amount of time. He makes sure I am taken care of fully and is super awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Julianna, thank you for the awesome feedback! Jonathan is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas
Jonathan Woods was very good And very friendly.
Jonathan Woods was very good And very friendly. Is everything good with him? He provide shuttle and they pick me up when is finish.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jonathan does for Safford Brown Kia Manassas and our customers. It's wonderful to hear you enjoyed the shuttle service. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Bryant and Duval and Toobah were great and the new
Bryant and Duval and Toobah were great and the new vehicle purchase went smoothly. Highly recommend Kia Manassas.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas
I appreciate how every staff member was upfront and clear
I appreciate how every staff member was upfront and clear with me and pleasant to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Michelle is always super nice to deal with.
Michelle is always super nice to deal with. Very pleasant when you call in follows up as she states
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Team at Safford Brown Kia Manassas
Very good services.
Very good services. All the employees were nice, friendly and very helpful with answering questions. They also went out of their way to look for the type of vehicle we wanted. The waiting area for customers was also nice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Team at Safford Brown Kia Manassas
Michelle is very communicative and helpful.
Michelle is very communicative and helpful. The dealership has a nice, clean waiting area with WiFi and paid for a Lyft to take me home when additional work was required.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words, Ben. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Jonathan was very helpful in discussing what will be done
Jonathan was very helpful in discussing what will be done to my car and what that entailed. I found him quite professional and personable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. Each employee is a valued member of the Safford Brown Kia Manassas team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas
Very professional gentleman who assisted us in our
Very professional gentleman who assisted us in our Telluride purchase. The service department looked well organized as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate your feedback, Rick. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Team at Safford Brown Kia Manassas
7:30 appointment.
7:30 appointment. I was offered to wait for it but said I would be back at 4 after work. When I got there at 4, my car had not even been looked at.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we appreciate you bringing this to our attention. We are grateful for your patience and understanding amidst our staffing shortage and are so pleased you are giving us another chance to work on your vehicle. We look forward to taking care of you and your car later this week. Please reach out to us if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas