Reviews
I had a great experience at Safford Brown Manassas, Va.
I had a great experience at Safford Brown Manassas, Va. They do a good job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience, Auston! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Great selection, knowledgeable staff, low pressure sales
Great selection, knowledgeable staff, low pressure sales and financing. The paperwork process took some time, but we were in and out within four hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience, Jesse! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Michele was great to work with and did a great job of
Michele was great to work with and did a great job of keeping me informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Sam! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Team at Safford Brown Kia Manassas
It was a great experience…I felt I was treated well and
It was a great experience…I felt I was treated well and got a good deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Safford Brown Kia Manassas! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Team at Safford Brown Kia Manassas
High cost of regular maintenance and oil changes.
High cost of regular maintenance and oil changes. After waiting a long time they give you the value of what they are going to do, when you have waited more than two hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Here at Safford Brown Kia Manassas, we pride ourselves on customer satisfaction and efficient service. However it appears that your recent experience in our service department does not reflect that. Please contact us directly at your earliest convenience so that we can discuss the issue you have described in greater depth. We look forward to hearing from you soon. Sincerely, The Team at Safford Brown Kia Manassas
Solid overall experience.
Solid overall experience. My salesperson, Sopele, was very kind and respectful. Everyone in the finance office was the same. It was low pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steven, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown Kia Manassas. Please feel free to contact us if you have any questions about your new purchase. Sincerely, The Team at Safford Brown Kia Manassas
Desiree Dawson and John Sasso were top notch.
Desiree Dawson and John Sasso were top notch. I enjoyed working with both of them. They were very helpful and attentive throughout the process without being pushy. I recommend them to anyone interested in buying a Kia. Good people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Chris! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Everyone I worked with from online, to sales, to finance,
Everyone I worked with from online, to sales, to finance, was very knowledgable and friendly. My salesman, John, found a car that fit me perfectly and was actually cheaper than the one I initially inquired about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this review, Erica. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Team at Safford Brown Kia Manassas
Enjoyed the communication and attention to detail from
Enjoyed the communication and attention to detail from the moment I walked in to the moment I left. And can't forget to give a shout out for a car wash.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Team at Safford Brown Kia Manassas
Great customer service, great staff, quick service, great
Great customer service, great staff, quick service, great deals and amazing people at this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Madison. Sincerely, The Team at Safford Brown Kia Manassas