Reviews
It was my first time having a vehicle serviced at this
It was my first time having a vehicle serviced at this location. Jonathan was great. He kept me up to date at all times.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Sincerely, The Team at Safford Brown Kia Manassas
This was my first time at this location and the service
This was my first time at this location and the service was excellent. I will definitely be bringing in vehicle back for services in the future. Everyone was very friendly and my services were completed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Safford Brown Kia Manassas
The service was complete and Michelle explained
The service was complete and Michelle explained everything thoroughly. I will continue to use them for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Team at Safford Brown Kia Manassas
Everyone is super nice and very informative about what is
Everyone is super nice and very informative about what is happening with my vehicle. Michelle Bolden is wonderful . Johnathan Woods is wonderful also.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car thanks to Michelle and Johnathan. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Team at Safford Brown Kia Manassas
Very friendly staff and they were very helpful.
Very friendly staff and they were very helpful. Duvall is the best salesman hands down. 5/5 service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review, Wesley! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas
The staff at this location are very nice and helpful.
The staff at this location are very nice and helpful. They also work very quickly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, Veronica! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas
The service was completed as requested in a timely
The service was completed as requested in a timely manner. Service personnel were knowledgeable and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
James, thank you for your kind words. We feel our service department is what makes Safford Brown Kia Manassas special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas
Can't say enough about this dealership.
Can't say enough about this dealership. I knew immediately when I spoke with Sam that I was in good hands. Always keeping me updated and following up with answers to my questions and additional pictures - they stand behind their word. Once I arrived, Dan the sales manager, was able to get me back into the service area to see the car and the two of them made the entire car buying experience relaxing. The entire staff really makes you feel welcomed and help each other out - a true family of colleagues.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lovely staff, great shopping experience, great
Lovely staff, great shopping experience, great information on vehicles in lot, and nice showroom. However, more finance people would help decrease wait times on those busy weekends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would like to thank you for sharing this review, Matthew. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Team at Safford Brown Kia Manassas
I had an excellent experience with Ali at Safford Brown
I had an excellent experience with Ali at Safford Brown Kia. After a few long days of shopping around and test driving, they had the best price with no haggling or extra fees. Ali was attentive and kind while trying to get me the best rate for my trade in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Theresa, thank you for sharing your feedback about your experience. We're glad to hear that Ali found you a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, The Team at Safford Brown Kia Manassas