Reviews
Excellent service.
Excellent service. Quick and to the point. Was greeted at the door and answered all questions asked. Test drive two vehicles and ended up purchasing 1
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Team at Safford Brown Kia Manassas
I loved my experience with Khalid!
I loved my experience with Khalid! Khalid was patient and knowledgeable. Best car buying experience in my many years of car buying! I will definitely be returning in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty to our dealership and for taking the time to write this review. Khalid’s sales excellence is always consistent, and we are glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Team at Safford Brown Kia Manassas
Shakeeb was very nice and knowledgeable.
Shakeeb was very nice and knowledgeable. He was patient with all our questions as we had a lot. We felt that he worked hard in good faith to get us the best cat for our family. We appreciate him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Shakeeb was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Safford Brown Kia Manassas
Everyone in the office was very polite and helpful.
Everyone in the office was very polite and helpful. Waiting area had entertainment, snacks and beverages. Restrooms very clean. Michelle in service is the best help ever and in my opinion she is who people remember the most because of her kindness and knowledge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas
Very helpful.
Very helpful. Quick responses, honest feedback. Great curtesy car wash and state inspections. I drive 25 miles to get to KIA Manassas when Chantilly VA. is much closer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review, Jim! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas
The Service Dept processing was very efficient and
The Service Dept processing was very efficient and prompt. Everyone was attentive and welcoming, and quick to point out accommodations for anyone who was intent on staying at the dealership, or if otherwise inclined, the offer of providing transport. Overall, I was very pleased with my treatment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our service department is what makes Safford Brown Kia Manassas special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Team at Safford Brown Kia Manassas
Fantastic service department, as always!
Fantastic service department, as always! Jonathan and Ms. Michelle are fantastic and made my experience comfortable. I trust this Kia Team and truly rely on their expertise to help with me with my vehicle services. I will continue to schedule all of my Kia Soul services with Jonathan and Michelle!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas
DJ was great in whole processing from lead to convert.
DJ was great in whole processing from lead to convert. He made sure I get all the information and happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that DJ was able to meet your needs. At Safford Brown Kia Manassas, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Team at Safford Brown Kia Manassas
The entire process was quick and easy.
The entire process was quick and easy. No waiting upon arrival. Michele and the entire team were fantastic! Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for this glowing review of our service center, Lori! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Team at Safford Brown Kia Manassas
Good dealership, it was easy working with Michele, she
Good dealership, it was easy working with Michele, she kept us in the loop while my van was getting fixed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We are very happy to hear that Michele was so attentive during your visit to our dealership and that she gave you some insight on your issue! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas