Reviews
Bryant and other staff did a great job.
Bryant and other staff did a great job. Very informative, professional and knowledgeable. Made the buying experience a pleasant one. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jon, thank you for reviewing your time spent at Safford Brown Kia Manassas. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Bryant, like the rest of our sales staff, is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Team at Safford Brown Kia Manassas
Great customer service with the salesman and a great
Great customer service with the salesman and a great selection of vehicles on the lot!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an enjoyable review to read, Michael! It is reassuring to know our sales team provided you with a hassle-free and great shopping experience. Safford Brown Kia Manassas’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We're happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Team at Safford Brown Kia Manassas
We had a Great experience, everyone was very helpful and
We had a Great experience, everyone was very helpful and friendly. I would highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ida, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Safford Brown Kia Manassas! Sincerely, The Team at Safford Brown Kia Manassas
Julio was very helpful and professional.
Julio was very helpful and professional. He explained what the problem was and made sure it was fixed correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for your kind words. We are very happy to hear that Julio was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas
Michelle is the best as all the associates are.
Michelle is the best as all the associates are. She knows all the correct contacts and answers all my questions. She helps me every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robyn, thank you for the awesome feedback! Michelle is an excellent member of our service team and we appreciate all she does for us! We're very happy to hear that she has been there to provide you with great service. Sincerely, The Team at Safford Brown Kia Manassas
Representative did a great job with having everything set
Representative did a great job with having everything set and ready, provided transportation and complementary services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback,. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas
Michelle was a responsive representative.
Michelle was a responsive representative. She was detailed and made me feel like a valued customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Michelle does for Safford Brown Kia Manassas and our customers. Hope to see you again soon! Sincerely, The Team at Safford Brown Kia Manassas
Michele is the best.
Michele is the best. She is very knowledgeable and professional. She is the best employee in the service department. She is the only reason I come here for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chelsea, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas
I did not have an appointment on a crowded Saturday but
I did not have an appointment on a crowded Saturday but they did my tire repair that day in a very timely matter. I was very impressed with Julio in the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Easy to schedule and great communication from the strong
Easy to schedule and great communication from the strong Kia team at Browns Manasass Kia
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas