Reviews
Good communication with your staff.
Good communication with your staff. Friendly and helpful and able to answer concerns about your vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Team at Safford Brown Kia Manassas
I always miss kia!
I always miss kia! Very kind service & Fast service...good! MR Julio-tks ~^^* Thanks Manasse kia!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
Easy to make appointments and great customer service and
Easy to make appointments and great customer service and able to use dealership’s coupon!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Team at Safford Brown Kia Manassas
“5 Stars!
“5 Stars!” Working with Khalid was an absolute pleasure! Khalid is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my KIA took about a day. I highly recommend Khalid and Safford Brown KIA Manassas if you are considering buying a new or previously owned automobile.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing your time spent at Safford Brown Kia Manassas. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Khalid is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Team at Safford Brown Kia Manassas
The work done on our vehicle was efficient and complete
The work done on our vehicle was efficient and complete on time, and scheduling was easy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Safford Brown Kia Manassas's Service Department. Sincerely, The Team at Safford Brown Kia Manassas
To all of you buying used cars from this dealership 1-
To all of you buying used cars from this dealership 1- make sure your car is certified because they don’t tell you that 2- make sure you bring your car immediately if something is wrong otherwise they will not be responsible 3- don’t buy Kia used cars from this dealership they will not care about the costumer once you have paid Kia brown is the worst and after this experience I will never buy Kia ever again anywhere. I regret so much to have bought a KIA Jose Arevalo
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide our dealership with feedback about your experience, Jose. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can learn more and work to resolve your concerns. Sincerely, The Team at Safford Brown Kia Manassas
I have been in contact with the dealership several times and they were never able to fix the problem of the car that You sold me, after several visits trying to fix the same oil consumption problem now I have to pay Myself for an engine replacement for a car That your dealership sold me with the money I’m spending on this car I could’ve buy a brand new car. It’s simply ridiculous. Like I said in my review, I will never buy in this dealership again or any Kia dealership.
Safford Brown was responsive to my internet query, gave
Safford Brown was responsive to my internet query, gave me the best pricing and held the vehicle for me with a deposit. When I came in for the final purchase, I was in and out without any high pressure sales. Excellent buying expirence!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Team at Safford Brown Kia Manassas
Nice - not pushy - knowledgeable - made it easy - car
Nice - not pushy - knowledgeable - made it easy - car sold! I love my new KiA! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
Service was as expected.
Service was as expected. Done in a timely fashion and able to schedule an appointment within a couple of days.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding rating about our service department, Sarah. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Team at Safford Brown Kia Manassas
All of my interactions were pleasant and I was very happy
All of my interactions were pleasant and I was very happy with my purchase. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone, Christina. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Team at Safford Brown Kia Manassas
