Reviews
John was wonderful to work with and was a straight
John was wonderful to work with and was a straight forward salesman. Really appreciated that!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at Safford Brown Kia Manassas
Great experience.
Great experience. we recommend working with Mohammad as he helped us throughout the entire process and made sure we got the vehicles we needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas
This team was great.
This team was great. I came in for an oil change and rotate and multi point inspection. I was updated on all specs from brake pads to tire life and filter life. After the service was completed the washed and vacuumed the car which is much appreciated. Much better service than koons Kia in Woodbridge. . Thank you all for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
I had my 2022 EV6 GT line in for UCCI software updating.
I had my 2022 EV6 GT line in for UCCI software updating. Jonathan and Michele told me what updates would be done and how long it would take. The job was done right the first time! The free coffee was good! Lounge was comfortable. I told them NOT to wash or vacuum my car. They listened! Highest compliments to Michele and Jonathan!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
To say thank you is not enough, Ken! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Safford Brown Kia Manassas again! Sincerely, The Team at Safford Brown Kia Manassas
One of my best experience I’ve had getting my car
One of my best experience I’ve had getting my car serviced. The process was smooth and convenient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas
Kia Manassas always provides me with exceptional service!
Kia Manassas always provides me with exceptional service! I would recommend them to anyone who asks. Instead of waiting for my car in the dealership, I chose to go to the Manassas Mall to eat and shop. They hired Lyft drivers to drive me there and pick me up at no cost to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas
Just had a free vehicle safety inspection with prompt
Just had a free vehicle safety inspection with prompt service, little wait time, and a free car wash to boot. What's not to like about that?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear you enjoyed your recent visit to our service department. At Safford Brown Kia Manassas we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Safford Brown Kia Manassas
I always receive good work and customer service from this
I always receive good work and customer service from this Kia dealer and their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas
The service on my vehicle was thorough.
The service on my vehicle was thorough. I didn't have a long wait either. I got my vehicle back the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas
From the time that we schedule the appointment everything
From the time that we schedule the appointment everything went just about perfect as far as reminders both by phone and texting when we arrived at the dealer the timing the estimates the courtesy of the people the knowledge of the people especially Michelle bolden the checkout it all went just about as well as it could be and we thank you for the good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Safford Brown Kia Manassas