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Safford Kia

(2,917 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,917 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Mr.Cassel was so kind and friendly I really appreciate

Mr.Cassel was so kind and friendly I really appreciate his help. He was very patient with me, unlike other dealerships he never blew up my phone and he was respectful. It was totally because of him I got this vehicle at this dealership and not another, I will be recommending friends and family to him and his great service! Thank you!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We cannot thank you enough for your wonderful review of Safford Brown Kia Manassas and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Team at Safford Brown Kia Manassas

Sam was very easy to work with and really listens to his

Sam was very easy to work with and really listens to his customers! Enjoyed working with him to get my new Telluride!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Sam. Please let us know if we can do anything further to help. Sincerely, The Team at Safford Brown Kia Manassas

Jonathan works very hard and treats everyone with

Jonathan works very hard and treats everyone with respect. I appreciate all his help and due diligence.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

Jonathan and his team performed my maintenance without

Jonathan and his team performed my maintenance without any issues. The Vehicle was left in a clean condition and he gave frequent updates during my visit up to completion. Very satisfied with the work done and kudos to Jonathan and his team for a job well done!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas

Great service department.

Great service department. You can see them work on the cars, and they have a nice waiting area. They do a great job on maintenance of the vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We feel our service department is what makes Safford Brown Kia Manassas special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Safford Brown Kia Manassas

Very welcoming and nice.

Very welcoming and nice. The delivery was on time, the salesman was knowledgeable and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Team at Safford Brown Kia Manassas

Dealer took care of my recall on the 2012 Kia Sorento

Dealer took care of my recall on the 2012 Kia Sorento while I waitedThey washed the car at no charge.

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  • Overall experience 4.0
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Dealer response

We are glad to hear you enjoyed your recent visit to our service department. At Safford Brown Kia Manassas we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Team at Safford Brown Kia Manassas

This dealership is very efficient and the people who work

This dealership is very efficient and the people who work there are very friendly and welcoming.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Team at Safford Brown Kia Manassas

GREAT SERVICE AS ALWAYS.

GREAT SERVICE AS ALWAYS. WOULD RECOMMNED TO ANYONE LOOKING FIOR A FRIENDLY AND FAST SERVICE CENTER

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Safford Brown Kia Manassas. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Safford Brown Kia Manassas

My vehicle was in for an oil change and inspection.

My vehicle was in for an oil change and inspection. Michele provided excellent service and the vehicle was ready quicker than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas