Reviews
Janie in Sales was great Finance guy is a bit PUSHY on
Janie in Sales was great Finance guy is a bit PUSHY on buying extra warranty. You know we hate that crap
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Team at Safford Brown Kia Manassas
I already did this survey.
I already did this survey. It was great. Everything perfect. Can I be done now. However, Charles no longer owns a kia and for some reason they can't take his name off my account due to the warrenty. Also, Charles has moved so I don't appreciate you keeping us connected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Team at Safford Brown Kia Manassas
The staff was helpful, thorough, kind, and willing to go
The staff was helpful, thorough, kind, and willing to go the extra mile. We were very pleased with our car buying experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Mr Togba wasn’t aggressive during the buying process and
Mr Togba wasn’t aggressive during the buying process and provided space. He and Mr Tamiru were very patient with my negotiator.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience, Bon! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
I will leave it at this.
I will leave it at this. I do not feel that they were completely honest with me. I called them out on something and got my way without any confrontation in return. I know what I said was correct. I performed this task at a previous employer. I know I was correct. It makes me feel like they get paid a commission for extras that them are able to generate.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Safford Brown Kia Manassas does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas
Friendly, curtesy and care!
Friendly, curtesy and care! Good work. Keep it up. Keep it up Keep it up
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas
Khalid (DJ) Mirzad - was great to work with.
Khalid (DJ) Mirzad - was great to work with. Very knowledgeable, friendly, and responsive, making the entire process enjoyable. I will definitely recommend him to my family and friends.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
Representive got me schedule quickly for my oil change.
Representive got me schedule quickly for my oil change. Service desk gave me good service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Safford Brown Kia Manassas. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Brown Kia Manassas
The employees were professional and the waiting area was
The employees were professional and the waiting area was clean and inviting. Keep up the great work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
To say thank you is not enough, Matt! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Safford Brown Kia Manassas again! Sincerely, The Team at Safford Brown Kia Manassas
Everyone was very responsive and helpful.
Everyone was very responsive and helpful. I felt I got a fair price and the service was excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas