Reviews
Great service, price and selection.
Great service, price and selection. No hassle easy to work environment. Check these guys out before going anywhere else
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Safford Brown Kia Manassas
For this being the first car I ever purchase, Mrs.
For this being the first car I ever purchase, Mrs. Jannie Llyod was the best salesperson to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brianna, we loved reading this review! Happy customers are our aim, and it appears Jannie really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, The Team at Safford Brown Kia Manassas
Very helpful , reliable, honest and on time .
Very helpful , reliable, honest and on time . Thank you for your corporation . Best regards . Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Team at Safford Brown Kia Manassas
My service experience was excellent , my service writer
My service experience was excellent , my service writer was really for me , and took immediate care of me , and I am extremely happy with the service that was provided
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Safford Brown Kia Manassas
They were ready for me at the appointment.
They were ready for me at the appointment. All went smoothly. Had a nice place to work on my computer. Service was done quickly. A text setup kept me informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas
Regular maintenance for our Kia Soul—great experience all
Regular maintenance for our Kia Soul—great experience all around! Safford needs to coordinate appointment making with the dealer service center and upgrade software for better communication.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, Andrew! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Safford Brown Kia Manassas
Was treated with respect and kindness.
Was treated with respect and kindness. I was ordered an Uber to my work while my car was being worked on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Team at Safford Brown Kia Manassas
Friendly staff, worked hard to make the buying experience
Friendly staff, worked hard to make the buying experience smooth. Provided a good test drive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Team at Safford Brown Kia Manassas
Great support and service, sam was excellent.
Great support and service, sam was excellent. Thanks for his follow up and continued support.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. We are pleased to hear that Sam was able to provide an efficient and overall positive experience. Sincerely, The Team at Safford Brown Kia Manassas
I had my car serviced for the sensor warnings.
I had my car serviced for the sensor warnings. This derived from the accident and this dealer did thorough analysis to find the root cause to resolve the issue. I received good communication and Michelle Bolden at service dept was pleasure to work with. Only drawback on the service was the time they took to find the cause and fix. Originally promised 1 week but took 3 weeks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Team at Safford Brown Kia Manassas