Reviews
Very helpful service technician and front desk.
Very helpful service technician and front desk. Overall were able to clearly explain what was required and what recommended actions were.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Team at Safford Brown Kia Manassas
Sam made our purchase pleasurable.
Sam made our purchase pleasurable. He worked hard with getting us the vehicle we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Sam helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Team at Safford Brown Kia Manassas
We had a pleasurable experience in purchasing our new vehicle.
Staff was professional, knowledgeable and friendly.
Staff was professional, knowledgeable and friendly. Highly recommend this team. One of the best service teams I ever worked with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
Provided great service during my oil change.
Provided great service during my oil change. Was done in timely manner and also handled recall notice that I was unaware of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Team at Safford Brown Kia Manassas
Staff is very nice and can always get me in quickly.
Staff is very nice and can always get me in quickly. My car is great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Brown Kia Manassas
Muhammed Ali Shaikh was helpful from the start, He
Muhammed Ali Shaikh was helpful from the start, He provided information on the type of vehicle we were interested in (Kia Soul) and provided us the opportunity to see all available models.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We loved reading this review! Happy customers are our aim, and it appears Muhammed really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Team at Safford Brown Kia Manassas
Service was completed quickly and correct.
Service was completed quickly and correct. The service area and rest room was clean and easy to find, they even had snacks and water!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. We feel our service department is what makes Safford Brown Kia Manassas special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Team at Safford Brown Kia Manassas
Michelle was great as always, she called me whe the
Michelle was great as always, she called me whe the vehicle was ready, easy process
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carlos, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Left my vehicle for an oil change, tire rotation, and
Left my vehicle for an oil change, tire rotation, and state inspection. They called when it was completed, allowed me to pick it up the next day, and the entire process was pain free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
He is the Best dealer.
He is the Best dealer. Polite, patience and welcoming. Knows everything about cars. Introduced my friend and purchased a car from him as well. Great feedback.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas