Reviews
Joanathan is a great service advisor.
Joanathan is a great service advisor. He assisted me quickly and efficently. I will return for my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas
Michele Bolden was friendly, helpful and knowledgeable.
Michele Bolden was friendly, helpful and knowledgeable. The service waiting area was clean and comfortable.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nicki, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Team at Safford Brown Kia Manassas
Samuel was awesome.
Samuel was awesome. We would recommend this dealership to anyone. Made our new car purchase easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at Safford Brown Kia Manassas
Great, quick professional service.
Great, quick professional service. Have never waited for more than ninety minutes. Nice, clean waiting area too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Team at Safford Brown Kia Manassas
Experience with outstanding sales rep Syed Shah took
Experience with outstanding sales rep Syed Shah took great care of me and I was in and out the door with the car and interest rate I wanted.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Team at Safford Brown Kia Manassas
all of them were professional, kind and patient.
all of them were professional, kind and patient. we would definitely recommend Safford Brown Kia Dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
thank you all for your effort.
We appreciate the kind words, Helen. We look forward to seeing you again in the future! Sincerely, The Team at Safford Brown Kia Manassas
Syed was amazing.
Syed was amazing. I live about an hr away so I called before hand to make sure everything would be ready for me when I arrived and I wasn’t stuck there all day. Upon arrival Syed had all of the paperwork ready for me, the car was washed and ready to go and I was able to speak and sign papers with the finance guy within about 30 mins after getting there. I was out of the dealership with my new car within an hour of arriving all thanks to Syed! I would definitely recommend this dealership to others looking for a car and Syed specifically. Everyone was extremely nice and even the sales manager spoke to me personally and thanked me for coming. By far the best and easiest car buying process I have ever done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adrionne, Syed is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Team at Safford Brown Kia Manassas
Our dealer was amazing!
Our dealer was amazing! He did such a great job and helped us get the best deal!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Team at Safford Brown Kia Manassas
I could see some axelaration issue after service.
I could see some axelaration issue after service. No update of my car service completion
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Team at Safford Brown Kia Manassas
Thanks for solving the problem with my 2026 Kia Optima
Thanks for solving the problem with my 2026 Kia Optima car and giving a military discount.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Team at Safford Brown Kia Manassas