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Safford Kia

(2,921 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Great service and service manager was great will do all

Great service and service manager was great will do all my service there in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jonathon took care of me.

Jonathon took care of me. I came for a tire replacement for my Telluride. The technician worked on my car and had the new tire on the car in no time. My vehicle was cleaned and washed and I was very happy with the quick service on my vehicle. Jonathan was very courteous and helpful and I appreciated the effort that he put forth to make sure that I got prompt service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service was fast and done well having no issues now

The service was fast and done well having no issues now with the cars performance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have had my Kia serviced at this at location since 2016,

Have had my Kia serviced at this at location since 2016, have had quick and professional service each visit and generally my car was returned on time. Their facility is pleasant and clean, with a small but adequate waiting area. My car was returned to service on time complete with a complimentary wasw and 180 point inspection.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I would like to thank JK and the service team for

I would like to thank JK and the service team for providing excellent, courteous, professional and kind service on my 2021 Kia Soul. From scheduling my appointment to carrying out the service and answering questions and concerns JK and the team provided top notch customer service. This experience gave me confidence in Browns Kia Manassas! Thank you very much for your excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This went very smoothly, due to John and George.

This went very smoothly, due to John and George. I was able to select the car I wanted without being pressured into getting something else Everything went very smoothly. They understood where I was coming from. I would definitely talk to them when buying my next car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything went smoothly.

Everything went smoothly. There was no pressure into getting something I didn't want. Awesome!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Customer service was fantastic.

Customer service was fantastic. The salesman John Sasso was very knowledgeable. Would recommend anyone to go and see him.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Working with JK was very easy.

Working with JK was very easy. He answered all my questions and was very polite and respectful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Beat service ever, Michelle is my go to and she is

Beat service ever, Michelle is my go to and she is awesome!! I’ve bought 2 cars from this dealership. I moved to TX and was visiting my family in Manassas and needed work done on my 2018 KIA Stinger and of course I had the two truck take it directly to Safford Brown KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.