Reviews
Great service and service manager was great will do all
Great service and service manager was great will do all my service there in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jonathon took care of me.
Jonathon took care of me. I came for a tire replacement for my Telluride. The technician worked on my car and had the new tire on the car in no time. My vehicle was cleaned and washed and I was very happy with the quick service on my vehicle. Jonathan was very courteous and helpful and I appreciated the effort that he put forth to make sure that I got prompt service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was fast and done well having no issues now
The service was fast and done well having no issues now with the cars performance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Have had my Kia serviced at this at location since 2016,
Have had my Kia serviced at this at location since 2016, have had quick and professional service each visit and generally my car was returned on time. Their facility is pleasant and clean, with a small but adequate waiting area. My car was returned to service on time complete with a complimentary wasw and 180 point inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I would like to thank JK and the service team for
I would like to thank JK and the service team for providing excellent, courteous, professional and kind service on my 2021 Kia Soul. From scheduling my appointment to carrying out the service and answering questions and concerns JK and the team provided top notch customer service. This experience gave me confidence in Browns Kia Manassas! Thank you very much for your excellent service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This went very smoothly, due to John and George.
This went very smoothly, due to John and George. I was able to select the car I wanted without being pressured into getting something else Everything went very smoothly. They understood where I was coming from. I would definitely talk to them when buying my next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everything went smoothly.
Everything went smoothly. There was no pressure into getting something I didn't want. Awesome!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service was fantastic.
Customer service was fantastic. The salesman John Sasso was very knowledgeable. Would recommend anyone to go and see him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with JK was very easy.
Working with JK was very easy. He answered all my questions and was very polite and respectful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beat service ever, Michelle is my go to and she is
Beat service ever, Michelle is my go to and she is awesome!! I’ve bought 2 cars from this dealership. I moved to TX and was visiting my family in Manassas and needed work done on my 2018 KIA Stinger and of course I had the two truck take it directly to Safford Brown KIA.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
