Reviews
My salesman was a complete pleasure to do business with.
My salesman was a complete pleasure to do business with.His knowledge of Kias was fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia
We have been using Safford Brown Kia for over a year now,
We have been using Safford Brown Kia for over a year now, and the overall value is always good. The staff is friendly, helpful, transparent, and knowledgeable. The problem is that you never the sense that the work is being done with a sense of purpose and urgency, so there's a lot of waiting. I tend to wait while the work is being done, and being able to watch the service bay through the window gives a good gauge of downtime.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Safford Brown's Manassas Kia
Excellent Finance Manager, Claudia is very helpful and
Excellent Finance Manager, Claudia is very helpful and she explained everything so clearly, also Leon is very knowledgeable and helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia
Great, they were respectful, speedy, knowledgeable, and I
Great, they were respectful, speedy, knowledgeable, and I felt like they cared. Same and his team are amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia
I was met with courtesy and professionalism, and was in
I was met with courtesy and professionalism, and was in an out in no time. Completely painless😊. Because of the actions of your staff, and especially Jonathan, I will not cringe at the thought of going in for service as I have had to do with other dealers in the past. Thanks for unexpected and swift experience. In and out in no time without a single problem.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Safford Brown's Manassas Kia
Everything was perfect and the people at this Dealer are
Everything was perfect and the people at this Dealer are very nice people! Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Safford Brown's Manassas Kia
Great dealer, promt service.
Great dealer, promt service. Very clean facility, will recomend my family and friends, great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Safford Brown's Manassas Kia
Very happy with my purchase.
Very happy with my purchase. Everybody from sales to finance were great to deal with. I would recommend them 100%.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Artie, we cannot thank you enough for your wonderful review of Safford Brown's Manassas Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Safford Brown's Manassas Kia
Went to this dealer for simple service that any
Went to this dealer for simple service that any automotive shop can do. Paid for service that I didn’t even receive.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Safford Brown's Manassas Kia
Claudia worked absolute magic and really helped me out
Claudia worked absolute magic and really helped me out with my purchase. I got a brand new 2023 Rio that I can afford and I didn’t think that was possible walking in. She made that possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Claudia's efforts have made the difference in your vehicle-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Safford Brown's Manassas Kia