Reviews
The service was amazing and the staff made my decision
The service was amazing and the staff made my decision very easy. Everyone was very attentive to us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia
Khalid and Claudia were super friendly and helpful in our
Khalid and Claudia were super friendly and helpful in our pursuit to find the right vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Safford Brown's Manassas Kia
Professional, kind and attentive with frequent status
Professional, kind and attentive with frequent status updates and quality service. The dealership is well located and convenient.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Safford Brown's Manassas Kia, we value our customers and we look forward to seeing you on your next visit. Sincerely, Safford Brown's Manassas Kia
The facility is clean with lots of amenities.
The facility is clean with lots of amenities. My check in process was very quick, and the wait time was about normal for a Saturday morning.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia
I was greeted immediately upon arrival and the process
I was greeted immediately upon arrival and the process was very smooth. My vehicle was ready when promised and pickup was just as smooth. Everyone was friendly and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Safford Brown's Manassas Kia
Both Michael and James were very kind and attentive to my
Both Michael and James were very kind and attentive to my needs! I’m an elderly single handicapped senior! I needed a car that fit me so I had easy in & out of the car! Mike found the perfect car for all my needs! He was very patient with me as I made my decision! GREAT experience! I have referred 2 friends already! Thanks to Temaru also! Very professional and made the process no stress!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia
The service was great.
The service was great. They were very efficient with the work. I knew my vehicle was in great hands.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Safford Brown's Manassas Kia
Sopele our sales perso was very knowledgeable about the
Sopele our sales perso was very knowledgeable about the auto we purched, the lady that did the financing was also efficient.. overall a good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown's Manassas Kia. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Safford Brown's Manassas Kia
I didn't really use the service center but I did meat
I didn't really use the service center but I did meat them all and they were very nice. Our sales person John Sasso was AWESOME! I have never had such a great care buying experience. I will be back just to say hello. IF anyone I know is considering a Kia I will definitely send them your way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Safford Brown's Manassas Kia. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Safford Brown's Manassas Kia
Nassir provided great service and was remarkably polite
Nassir provided great service and was remarkably polite while I waited for my oil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Safford Brown's Manassas Kia