Reviews
My disappointment is with the warranty plan.
My disappointment is with the warranty plan. I was only slightly over mileage and not covered. The shop was fine
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
Up front and reasonable on repairs needed and pending
Up front and reasonable on repairs needed and pending issues. Good advice in needed repairs, and addressing future problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Good customer service, informative about the needs and
Good customer service, informative about the needs and care of my car Reasonable waiting time for service needed it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Yama made the entire buying experience terrific.
Yama made the entire buying experience terrific. He patiently showed me three different cars and explained the features of each in comprehensive detail. Financing was simple and quick. The entire process was outstanding and much better than any experience from other dealers and brands.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Subaru Manassas!
I had a pretty good experience at the Safford Brown
I had a pretty good experience at the Safford Brown dealership. I worked directly with Doris who was really nice and who I‘d highly recommend . Generally the team was very hospitable. The only issue thatch had was that I was sent a special in the mail stating that I had a series of options available to me as a loyal and preferred customer based on my credit score and history of always making payments on time. That was not quite the case. Initially this was not recognized. Later I was told I can pay less than what was due on the mileage I expended over my annual quota.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Subaru Manassas.
We experienced very professional and timely service from
We experienced very professional and timely service from both the showroom staff and finance office.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
The sales team worked with my wife and I and gave us the
The sales team worked with my wife and I and gave us the deal we were looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Cristian was very helpful in supporting my car troubles.
Cristian was very helpful in supporting my car troubles. I’ve had a 10/10 customer service at Brown’s Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Everything was great with the salesman and the finance
Everything was great with the salesman and the finance department . I will definitely will be back but next time I hope the new vehicle has a full tank of gas in it and the low fuel light doesn’t come on like the journey back home like this time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Safford Brown Subaru Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
I have been taking my car to Brown Stafford Subaru for
I have been taking my car to Brown Stafford Subaru for the past 11 years. Other than routine maintenance, this is the first time my car needed a repair. I believe the attention they have given my car resulted in the good luck I've had with it.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
