Reviews
All went great!
All went great! Waiting room was clean with snacks and water. Service rep. Grayson was awesome and very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
Gabe, Sam and Emmir made the vehicle purchase simple.
Gabe, Sam and Emmir made the vehicle purchase simple. They were very professional. Both Juanita and I appreciate the opportunity to we had with you all. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Subaru Manassas!
All the service employees are pleasant, knowledgeable and
All the service employees are pleasant, knowledgeable and efficient. I was having a number of items serviced and they have a shuttle that can take you to the mall / other places. I also broke the work up across several months and they helped me decide which items to do first. I’ve always had a great experience here and feel better knowing that I am getting Subaru parts installed by experts of Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Meredith and the Service Team are reliable, courteous,
Meredith and the Service Team are reliable, courteous, and knowledgeable. I highly recommend this shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Eric was great, so was the whole sales team!
Eric was great, so was the whole sales team! They made the process very straightforward
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
Very professional staff provided exceptional service on
Very professional staff provided exceptional service on my Outback. Meredith is absolutely the best advisor and truly cares about her clients. The "lot man" was quick to fill the reservoir and prep the vehicle for techs, a really nice touch from this gentleman.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Subaru Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.
Drawling was easy.
Drawling was easy. The person on the phone was polite and responsive. Meredith and your new general manager were absolutely super.. Also, the car was ready before the promised time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Been taking my two Subaru vehicles to them for multiple
Been taking my two Subaru vehicles to them for multiple years. They take great care of us and I would absolutely recommend them to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Their service department is pretty good.
Their service department is pretty good. I never had dissatisfied services. Eddie was courteous and explained the report, and also what I need to consider for services on next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I love Brown’s Subaru in Manassas.
I love Brown’s Subaru in Manassas. I live in Great Falls, VA, and I drove 45 minutes to this Subaru because their service is top notch. Cristian helped me with my battery issues and even called Subaru America on my behalf to address my concerns. Thank You!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!