Reviews
They keep not updating me about my car I give the car
They keep not updating me about my car I give the car clean received it with bird poop on it
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
One of the best car buying experiences my wife and I have
One of the best car buying experiences my wife and I have ever had... The staff was extremely friendly, attentive to our needs, flexible and creative to make a deal happen in a no-pressure way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dusty, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Jacob in the service department is super professional and
Jacob in the service department is super professional and truly cares about the customer. I have had a lot of dealership experiences in the past couple years and working with him was by far the best. Wasn’t expecting that kind of service from them but he went up to bat for me with the warranty company and got my jeep on the road ASAP.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
From beginning to end my experience was great.
From beginning to end my experience was great. My Jeep was brought in on a tow truck not running, I picked it up the next day purring like kitten. The staff is knowledgeable, and friendly. I won’t take my Jeep anywhere else for repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great review! I can't tell you how much I appreciate your customer loyalty! Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Great caring people and worked with us to get the car we
Great caring people and worked with us to get the car we wanted. Great team effort. Highly recommend people buy from them...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Good communication regarding repair time.
Good communication regarding repair time. Appreciated the ease in which I was able to get updates. I'm a repeat customer for my scheduled maintenance as well as the one unexpected issue that arose over the holidays. Will continue to bring my vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here at Yucca Valley Chrysler Dodge Jeep Ram. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Very friendly and accommodating.
Very friendly and accommodating. Made my dreams come true with my new car. Couldn’t be happier.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818
Ray and Jake in service were awesome they took care of my
Ray and Jake in service were awesome they took care of my Dodge Durango without the hassle I’ve experienced elsewhere I will continue to have my car regularly serviced here. I also appreciate the fact that JC the sales manager reached out to me in regards to some of my concerns within my service contract that I got on my vehicle at the time of purchase he was also awesome and resolving them. I will gladly continue to be a customer of Josh Tree Chrysler Dodge Jeep Ram!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this great feedback with us. I feel our service department is what makes Yucca Valley Chrysler Dodge Jeep Ram special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Randy George, General Manager, randy@yvautogroup.com, (760) 228-1818