Reviews
They treat you very well, have many selections to choose...
They treat you very well, have many selections to choose from based on your budget, very personal and they don’t pressure you to buy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been a customer for over ten years and have always...
I have been a customer for over ten years and have always had great service . I have had the same service tech and am very happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a new F-250 truck
The number one reason for the rating would be my salesman Alem Kidane. His knowledge of the Ford trucks was outstanding. Along with his follow thru with sales process and completion of it. In fact I would rate Alem as the top salesman I have ever had in buying a car or truck. This would include Honda, Acura, Chevy, Nissan, Toyota, Dodge, Porsche, and other Ford products.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service. The appointment went smoothly...
Great customer service. The appointment went smoothly and fast. Always great and friendly service at Penske. My service rep was very friendly and competent. He gave me all his attention and made it a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
courtous quick and professional
very happy with the service on my vehicle and the quick and prompt service by Larry Downs My car was done as promised and all work was down
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Another good experience.
My mechanic, Michael Vermilya, is very personable & competent. I always feel confident that he's done the best job on my vehicle. I like the fact that I get a free car wash too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience
Easy, low pressure shopping experience. The sales person was helpful and informative. He followed up with me after the sale to check on my experience. Iwould shop here again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a good experience
Been taking all my Fords to Penske Ford (fromerly Drew Ford). The service is great, although delaer prices are high (as usual). Bonus points for the exterior wash and a bottle of cold water when you pick up your vehicle post service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled Maint, Oil Change
This is a great dealership and service center. I purchased my truck new from them in 2012 and have had all maintenance and servicing done with ZERO problems. Mike Vemilla is my Service Advisor and he is the a true professional that cares about his customers and does his absolute best to get you in and out without delays. I now have 122K on my 2012 F350 King Ranch, and this truck still runs and drives as new. Its a "keeper".
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very bad experience with Penzke ford
we in for my service ask for other issues to be Addressed under warranty Van Cruz service Advisor to me my 100,000 mile warranty wasnt really a Good warranty when my wife went to pick the vehicle up he told her he was Speaking about the Wrong vehicle. I thought it was just me but saw Several complaints that day about the Same person
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
