Reviews
A great experience buying a great car.
A great experience buying a great car. We are happy with our purchase and with the attention to detail.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rob & Lisa make a great team!
Rob & Lisa make a great team! They answered all the questions and made the process fun and informative. If you are looking for a new car, definitely check Balise Subaru of Hadley.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fair price, quick sale, not too pushy with useless add on
Fair price, quick sale, not too pushy with useless add on and warranty sales although attempts are annoyingly built into the process. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was the best car purchase experience i have ever
This was the best car purchase experience i have ever had! Diego, Meghan and Vincent all went above and beyond for me! I adore my new Forester!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I visited Steve Lewis Suberu and David did a really great
I visited Steve Lewis Suberu and David did a really great job helping me buy a new car . I would recommend both the dealership and David.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding!
Outstanding! After decades of negative experiences at other dealerships throughout Western Mass, this was the only one I can honestly say was 100% positive throughout the whole process. Our salesperson, Brian Kane, was so knowledgeable, respectful and patient. He ensured we were happy and comfortable both in the showroom and during our test drive. The price offered was detailed and very fair, after a substantial discount provided by Subaru. We also were provided with 3.9% financing for 72 months with the explicit ability to accelerate our payments. The biggest surprise was from Lisa in the Finance Department. She was so pleasant, thorough and knowledgeable, answering all our questions about each service offered respectfully. We were never made to feel uncomfortable, a first in my car buying experience from any other finance department. There really appears to be something to the Subaru Family approach. I highly recommend Brian, Lisa, and Steve Lewis Subaru -- soon to be known as Balise Subaru of Hadley. I hope and trust the same atmosphere is maintained under the new name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was told the suv was sold and a week later it is still
I was told the suv was sold and a week later it is still on there sight
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Brian Kane at Steve Lewis Subaru was excellent, smooth
Brian Kane at Steve Lewis Subaru was excellent, smooth sale from start to finish. This is my 5th new Subaru and 3rd one from Steve Lewis. Thanks again Darren Cadieux 2024 🇺🇸
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great, easy experience
This is my second Subaru bought from Steve Lewis. No issues. Easy process. I would buy from them again. There are closer dealerships but I like the vibe there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Steve Lewis Subaru makes buying a car easy affordable and pleasant. I have bought 5 Subarus from this dealership and the last three from the same salesman Vince Zanetti who is very knowledgeable and does whatever he can to satisfy the customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
