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Mercedes-Benz Thousand Oaks

(58 reviews)

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dealership was professional and courteous from start to

Dealership was professional and courteous from start to finish. Salesman Kyle was able to answer all of our questions and never made us feel pressured. Similar experience with the finance manager. Will definitely be doing business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ilina and Paul were a pleasure to work with.

Ilina and Paul were a pleasure to work with. Very accommodating and made the process easy and enjoyable. I’m very happy with this dealership and especially Ilina’s hard work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Larry Gootkin!

Larry Gootkin!!! Larry Gootkin!!! Larry Gootkin!!!! I had a great experience with Larry Gootkin at MB of Thousand Oaks. He was approachable, friendly, and took the time to patiently introduce me to various models. He even helped me negotiate with the sales manager, which I really appreciated. In the end, I purchased the Blue 2024 C300 car that I absolutely love. I'm very happy with my car and grateful for his excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My appointment with Antoine was very pleasant.

My appointment with Antoine was very pleasant. Very knowledgeable and personable. He provided me with all information that we needed to make a decision. We got great deal and we were returning client. Thanks,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hubert is knowledgeable and patient.

Hubert is knowledgeable and patient. Easy to get a hold of and responsive. Pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ilina helped us with all our questions and requests.

Ilina helped us with all our questions and requests.She did an excellent job in showing us the cars we wanted to try.She explained everything to us and were happy with the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cortney helped us out, very professional and

Cortney helped us out, very professional and straightforward. Got us in the car we wanted, even worked with the price until we were satisfied! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The Sales person was nice I need more guidance and

The Sales person was nice I need more guidance and information about this GLE 2025 features

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly recommend this dealership!

Highly recommend this dealership! Antoine was great. He was very informative and knowledgeable. It was the best experience I’ve had when searching for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Samy went above and beyond to help us select the car and

Samy went above and beyond to help us select the car and worked with us every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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