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Mercedes-Benz Thousand Oaks

(58 reviews)

Reviews

(58 reviews)

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Antoine, as well as the entire staff provided the best

Antoine, as well as the entire staff provided the best personalized and professional customer service my husband and I have ever experienced! They work hard to meet our goals to purchase the vehicle of our dreams.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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What a great experience and service!

What a great experience and service! Samy and Tony were great in showing me the car and made the entire process easy. I cannot thank Samy and Tony enough for what they have delivered. Definitely recommend this dealership to anyone looking for a beautiful car. Thank you again Mercedes-Benz of Thousand Oaks. What a team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service, attention to details.

Excellent service, attention to details. Example finding nail in tire, replacing tire. Salesman Antoine was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing Team at Mercedes Thousand Oaks.

Amazing Team at Mercedes Thousand Oaks. Chris was accommodating and helpful through the whole process. This was by far the best experience purchasing a vehicle I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hubert helped me figure out exactly what I wanted and was

Hubert helped me figure out exactly what I wanted and was so knowledgeable and patient with me. I ended up getting a car I’m in love with and a great deal too. This dealership has been wonderful to me for over 18 years. I tell people all the time what a great dealership it is. Service department as well. Thank you for always taking care of me over the years. I’m hooked 😃

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE FEOM GREAT PEOPLE!

GREAT SERVICE FEOM GREAT PEOPLE!! Damon and his team were very accommodating with sending videos and photos of the car, since I flew in the purchase the vehicle without seeing it first. My flight was delayed, and they waited patiently until I arrived. Damon was very thorough with the vehicle orientation and had great customer service. Adam was very helpful with the administration process. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Deniz was great help and represented Mercedes Thousand

Deniz was great help and represented Mercedes Thousand Oaks well. He was patient and helped explain every feature in the car. I highly recommend going here and asking for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience.

Excellent experience. Brian was knowledge, friendly and informative. Super responsive and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Great experience! Joseph was knowledgable, helpful and focused. He guided me through the new GLC 350e hybrid with kindness and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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excellent service from start to finish.

excellent service from start to finish. very patient and answered all questions we had. we are extremely happy with the recommendation and our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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