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Mercedes-Benz Thousand Oaks

(58 reviews)

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional service, not a long wait.

Exceptional service, not a long wait. I'm very pleased with the service I received yesterday. I can't thank Brain and Paul enough for helping with this process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service from Chris and all levels of

Excellent service from Chris and all levels of management. Efficient in getting the paperwork done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mercedes Benz of Thousand Oaks was a wonderful place to

Mercedes Benz of Thousand Oaks was a wonderful place to purchase my new car. Hubert worked with me and my kids, answering every question and helping with everything. His expertise and support helped make our experience extremely positive. Tina from finance was also extremely helpful. I will refer my friends and family to Mercedes Benz of Thousand Oaks any day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a great experience working with Russ Reasner at

Had a great experience working with Russ Reasner at Mercedes Benz of Thousand Oaks. The buying experience was stress free, relaxed and we are now driving a wonderful GLE-350. Thank you the Russ and the entire team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall I had a good experience with the dealership.

Overall I had a good experience with the dealership. The dealership employees were helpful and did good efforts to satisfy the buyer’s needs and wants.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Antoine and Paul rock the house!

Antoine and Paul rock the house! Went waaaay above and beyond to make me an insane deal. Am telling my friends about them. AAAAAAA+++++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Paul and Cortney made sure I had the best experience!

Paul and Cortney made sure I had the best experience! Highly recommend them for next purchase !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had an excellent experience working with the sales

I had an excellent experience working with the sales person at the WESTLAKE VILLAGE dealership. The whole team was very nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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