Skip to main content

Mercedes-Benz Thousand Oaks

(58 reviews)

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Antoine was our salesperson for buying our New GLB 35 AMG

Antoine was our salesperson for buying our New GLB 35 AMG What a fantastic experience!!!! He listened to what I said and got me the best deal for me…. Very happy….

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Larry my salesman was very professional and very

Larry my salesman was very professional and very comfortable and easy to work with. He walked me through everything in the car with extreme patience and knowledge. He had a great sense of humor and made the experience very easy. Very nice dealer, would highly recommend it to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Hubert was very attentive and answered every question I

Hubert was very attentive and answered every question I had. Buying a 2nd car from him was a pleasure. I was nervous about spending the money, there was no pressure just reasurance that I would have the car I wanted when I was comfortable. I would give him a 5th star if he could have returned some of the $1,323.38 for service I wrote on my 2013 Mercedes 4 days before buying the 2024 E350. I bought 2 cars now from him and wouldn't hesitate to buy another. It's 87 miles from my home and I it's the only dealership I would use because of the wonderful, trustful service from Alex consistantly and every 10 years from Hubert. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very professional.

Very professional. Best deals. Great customer service experience. Take their time and effort to explain everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Same was very good and we are happy 😁 he is very good

Same was very good and we are happy 😁 he is very good salesman we try to tell everyone thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Had the best experience with Cortney again.

Had the best experience with Cortney again. My second time with Cortney getting another car. He makes the daunting process a better experience. He’s understanding and has excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Hubert is the best of the best.

Hubert is the best of the best. His skills in finance and vehicle information is outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Easy transaction.

Easy transaction. Steven was so helpful and patient. Paul helped make the deal seamless and quick. Excellent dealership. Great experience. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying our beautiful Mercedes from Damon was a wonderful

Buying our beautiful Mercedes from Damon was a wonderful experience. Exactly the way all car buying experiences should be. Damon was a pleasure to work with. Zero pressure to buy, no up selling from his side. He was the third dealership we worked with and we are so happy we found him. If you need a Mercedes, Damon is your man. Thank you Damon for making our Mercedes dream come true. Gavin & Nichapat Behr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience with this dealership.

Great experience with this dealership. Excellent customer service by sales advisor Bryan Gonzalez. He called us to notify us of a great deal we could not refuse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No