Reviews
It was a pleasure to work with Pauline Teyssier and...
It was a pleasure to work with Pauline Teyssier and Tiffany Taylor. They were very professional and responsive to every question that I needed answered. It was because of their responsiveness that I closed the deal with Umansky versus another dealership. The financing experience went forward just as they told me it would--their were no "last minute" changes to deal with. I really appreciated the fact that everything was accomplished as promised!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking a few moments to let us know how we are doing. We're so happy your experience with Pauline and Tiffany went so smoothly. Please let us know if we can ever be of further assistance and enjoy your new vehicle!
Excellent service. On time.Blakey was right there to...
Excellent service. On time. Blakey was right there to bring me home. When my car was ready, he came to get me and take me back to the dealership. He is courteous, on time and pleasant. Thank you for servicing my car and making the experience pleasant. Lillian Young
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Darin Jones is an absolutely outstanding professional. He...
Darin Jones is an absolutely outstanding professional. He was the reason we chose to work with Umansky and the reason we would buy from Umansky again. I can't say enough good things about the experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review, Andrew! At Umansky Toyota we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!
Fast and efficient service. They were ready for me when I...
Fast and efficient service. They were ready for me when I dropped car off and had it ready sooner than I had anticipated. Great staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is excellent feedback to receive, we're so happy our team provided a smooth and efficient service. Please reach out if we can ever be of further assistance!
It was a great experience! Elizabeth (the salesperson)...
It was a great experience! Elizabeth (the salesperson) was amazing to work with. As long as she is working there, I will always buy my cars from Umansky.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving us such high marks. We are constantly hard at work to deliver the best possible experience, and appreciate this feedback for Elizabeth and Umansky Toyota!
Service was running late. Said it would be 2 hours and it...
Service was running late. Said it would be 2 hours and it was exactly that. Coming from out of town so it was worth the wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for following up on your service experience! We appreciate your great feedback for our team here at Umansky Toyota. Please do not hesitate to reach out if we can ever be of further assistance!
Great experience. My husband has not had a new vehicle in...
Great experience. My husband has not had a new vehicle in 15 years!! Staff was friendly and knowledgeable. Shawn showed my husband how to work everything in the 4-runner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy we were able to help you and your husband find an incredible new vehicle! Thanks for taking a moment to share this feedback for Shawn, we will make sure he knows how much you appreciated his help. Enjoy your new Toyota 4Runner and please do not hesitate to reach out if we can ever be of further assistance!
Received free state inspection because bought vehicle...
Received free state inspection because bought vehicle there. Very prompt inspection, shuttle service and appointment time. I get my inspections done here every year and it’s always a great customer experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave this fantastic rating for our team here at Umansky Toyota! Please let us know if we can ever be of further assistance!
Pleasant and prompt experience, cheaper than expected...
Pleasant and prompt experience, cheaper than expected because one problem was trivial. The drop off and pick up person, Floyd I think, was great--ex army person. We very quickly developed a significant exchange when he brought me home which we picked up 6 hours later. Your driving job may be a simple add on for him because he is retired from the armed services. But he might also be someone you should use for better purposes, for him and your company
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!
Excellent customer service and and quality of work. The...
Excellent customer service and and quality of work. The State inspection and replacement of the battery were finish very quickly. The only complaint- I think the Shuttle driver could drive slower.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are incredibly grateful that you took the time out to leave us this note! It's customers like you that make our job wonderful. We look forward to serving you again!
