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Clay Cooley Nissan of Richardson

(1,076 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
New (469) 270-3195 (469) 270-3195
Used (469) 270-3257 (469) 270-3257
Service (469) 270-3725 (469) 270-3725

Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Nissan of Richardson from DealerRater.

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Very professional and understanding.

Very professional and understanding. Was a peaceful process. Felt no stress to purchase and they thoroughly went through my choices.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that our team made your experience professional, stress-free, and transparent. We truly appreciate your trust and are glad we could make the process peaceful and enjoyable.

The service tech was great and the repair was finished in

The service tech was great and the repair was finished in a very reasonable amount of time.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience! We’re glad to hear our service technician took great care of you and completed the repair efficiently. We appreciate your trust and look forward to seeing you again at Clay Cooley Nissan of Richardson!

Great service and great mechanical work from the team

Great service and great mechanical work from the team here at a Courtesy Nissan. Will definitely be coming back.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear you received great service and quality mechanical work from the team. We truly appreciate your feedback and look forward to welcoming you back again!

Thank you so much for accommodating me with a same day

Thank you so much for accommodating me with a same day appointment, it was truly appreciated.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re happy to hear we could accommodate you with a same-day appointment and make things convenient. We truly appreciate your feedback and look forward to serving you again at Clay Cooley Nissan of Richardson!

Customer service was great ,knowledgeable personal

Customer service was great ,knowledgeable personal friendly i will continue to go there for my care service

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re delighted to hear that our team provided great, friendly, and knowledgeable service. We truly appreciate your loyalty and look forward to continuing to take care of your vehicle at Clay Cooley Nissan of Richardson!

she was very polite, and worked very well.

she was very polite, and worked very well. her explanation was very clear and understandable.

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  • Overall experience 5.0
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Dealer response

We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Professional and corteous during reception / waiting /

Professional and corteous during reception / waiting / delivery of the vehicle. List of additional recommended works explicitly explained and monetised.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Thanks again for the recommendation, and have an amazing day!

Scott in the service department was great!

Scott in the service department was great! He was very nice and made sure I got what I needed and made suggestions. He also gave me information on service deals and offers. He didn’t disappoint at Richardson Nissan.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Very happy with the service I received,I was able to drop

Very happy with the service I received,I was able to drop my car off after hours. Very friendly and personable staff.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re happy to hear our team made the process easy and that you were able to drop off your vehicle after hours conveniently. We truly appreciate your trust and are glad our friendly staff provided a great experience.

The most pleasant and professional team ever they

The most pleasant and professional team ever they explained everything in detail and walked me thru the process of what they are doing to my vehicle

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  • Overall experience 5.0
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Dealer response

Nicole, thank you for taking your time to share your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!