Reviews
Scott Rupert should be recognized for his professional
Scott Rupert should be recognized for his professional expertise and well-rounded customer care that he demonstrates as a service advisor.He has the ability to balance meeting the customer needs and adhering to company best practices.He is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing Scott! We’re proud to have him on our team and are glad to hear his professionalism and customer care made such a positive impact. We’ll be sure to share your kind words with him!
Dealership true to there word.
Dealership true to there word. Augustus GM above exceptional all staff friendly. Definitely will refer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that Augustus and our team were able to exceed your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!
Professional, knowledgeable, patient, no hidden fees,
Professional, knowledgeable, patient, no hidden fees, fast WiFi, short waiting time, friendly and nice staff, recommended
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like this give us motivation and help us ensure we continue providing high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Good service.
Good service. Have only brought my car for service here. Have not had any problems with the work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Thank you very much for your interest.
Thank you very much for your interest. We especially thank Michael White who was kind and friendly and greeted us at the front door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
It was a great experience.
It was a great experience. They walked me through the process. They treated me like family was very impressed with them. Cason was great id recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent advisor.
Excellent advisor. Knowledgeable and very helpful. Took his time to review my service record and provided sound advice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very courteous.
Very courteous. she was very thoughtful. and attentive to my needs. I would ask for her on my next visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so glad to hear that our team member was courteous, thoughtful, and attentive to your needs. We’ll make sure she sees your feedback, and we look forward to welcoming you back on your next visit!
This was my first time visiting Courtesy Nissan/Clay
This was my first time visiting Courtesy Nissan/Clay Cooley in Richardson since moving into the area. Easy to schedule appts. Scott was also easy to talk too, handled my request promptly and explained my vehicle warranty to me. The shuttle is also a win for someone that cannot sit and wait at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcome to the area, and thank you for choosing us for your first visit! We’re glad to hear that scheduling was simple, Scott was helpful in handling your requests and explaining your warranty, and that our shuttle service made things more convenient. We truly appreciate your feedback and look forward to serving you again in the future!
Great service representative and very knowledgeable about
Great service representative and very knowledgeable about Nissans. He's been mine service rep for many years and is always courteous and informative
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and for taking the time to share your experience! We’re so glad to hear that your service representative has consistently provided you with courteous, knowledgeable, and informative care over the years. We truly value your trust in us and look forward to serving you for many more visits to come!