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Courtesy Nissan of Mesa

(194 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (480) 648-0713 (480) 648-0713
Used (480) 648-0139 (480) 648-0139
Service (480) 351-7530 (480) 351-7530

Reviews

(194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Nissan of Mesa from DealerRater.

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Robert was so nice and knowledgeable about the car I

Robert was so nice and knowledgeable about the car I wanted and was able to get us settled in quickly

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that Robert was able to get you settled in quickly and did a great job while you were in our dealership. Thank You, Daniel Bates - Owner Loyalty Manage

James was a top notch and went above and beyond to help

James was a top notch and went above and beyond to help me purchase a vehicle remotely. The full staff at Courtesy Nissan was great to work with but James outshined them all. I was nervous about buying a car without touching it and driving it but James sent me a bunch of super detailed videos highlighting everything perfectly. He was very energetic and positive which made the care buying experience great. I usually hate buying cars and do not typically like dealing with sales people but I can not say the same for James. He was very responsive and helped me get through the process. I just took delivery of the vehicles and it is exactly how presented. If you are shopping from a car from Courtesy Nissan in Mesa ask for James.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words about James. The videos are part of informing the Customer on the wants and needs. Thank You, Daniel Bates - Owner Loyalty Manager

James was very helpful and knew what kind of payment I

James was very helpful and knew what kind of payment I wanted and he was able to make it work for me . Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our crew is very happy that we could get you to the kind of payment you were looking for and put you into a vehicle that fit your needs and wants. Thank You, Daniel Bates - Owner Loyalty Manager

Friendly and knowledgeable team.

Friendly and knowledgeable team. I was nervous buying a car, but they put me at ease. Answered all my questions and concerns. Did not feel pressured. Highly recommend coming here and working with this great team.I left happy with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WOW ! What a great review, knowing our team made you feel comfortable and answered all your concerns. We value each and every customer and want them to be part of our Courtesy Family. Thank You, Daniel Bates - Owner Loyalty Manager

Felt very comfortable during the entire process of

Felt very comfortable during the entire process of negotiating a deal and felt good with the outcome.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We are so glad to know we did a great job making your buying experience comfortable and easy. Thank You, Daniel Bates - Owner Loyalty Manager

Robert was extremely friendly from the time we walked to

Robert was extremely friendly from the time we walked to the door. He took his time to find out what our needs were and matched us to the best vehicle. It was a very painless process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Knowing your needs and wants makes the experience that much easier for us to make sure you are on the right car for your daily driving. Welcome to the Courtesy Family. Thank You, Daniel Bates - Owner Loyalty Manager

Overall I had a great experience buying my new 2025

Overall I had a great experience buying my new 2025 Pathfinder. The process was smooth and Nissan has really stepped it up this year. Much thanks to Damon, Austin and Luis for making my new car purchase a pleasant experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love knowing you had a great experience while at Courtesy Nissan. Thank You, Daniel Bates Owner Loyalty Manager

I was looking for a car for my daughter and Damon had

I was looking for a car for my daughter and Damon had awesome customer service. He is the best Make sure you ask for him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We love knowing your sales professional Damon did an amazing job while with us at Courtesy Nissan. Thank You, Daniel Bates Owner Loyalty Manager

Great customer satisfaction, efficient and fast, super

Great customer satisfaction, efficient and fast, super kind to work with! It was a great experience.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for letting us know you had a great experience while you were at Courtesy Nissan. We appreciate your business. Daniel Bates Owner Loyalty Manager

I reached out to Courtesy Nissan via phone after finding

I reached out to Courtesy Nissan via phone after finding a great selection of new Pathfinders on their website. Damon McDowell answered all my initials questions, and set an appointment for my fiancé and I to see the car in person. Before the appointment, Damon send us a video walkthrough of the car I was interested in which was a huge help. Come the day of the appointment, Damon got right down to business with us and got the car pulled up for us to take a thorough test drive and gave us the chance to get a solid mix of street and highway driving between the two of us (much more that your typical round the block test drive.) He was knowledgable about the car and took the time to walk us through all the features, for reference, this was a 2025 Pathfinder Platinum so there was quite a bit to show. Getting down to the numbers, negotiations were fast and easy and we were able to score a great deal on a very nice car. The handoff to finance was seamless, and Ely was a huge help getting our purchase finalized. After we completed the paperwork, I had the chance to meet one of the service managers and get a final walkthrough and set up of my new car to complete the delivery process. I also had the chance to meet their in house insurance agent, Scott, who shopped my auto rates while we were waiting for finance and actually beat my existing provider's quote for the new car! Paired with the great communication throughout the process and follow up from management to ensure we were completely satisfied, Courtesy Nissan is an example of a great place to do business with. I will certainly be giving them my business again in the future, and would recommend them to anyone looking for a new Nissan and a great ownership experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words of your experience here at Courtesy Nissan. We value each customer's time and love that we made the whole experience an easy one and you are now part of the Courtesy Family. Daniel Bates Owner Loyalty Manager