Reviews
Best experience of buying a vehicle.
Best experience of buying a vehicle. Daniel, Donavan and Ely worked with us in a professional manor and meeting our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing the words Professional manner brings a smile to all of us at the dealership. This means we treated you like family. The Courtesy Way. Thank You for your business and wonderful review. Daniel Bates Owner Loyalty Manager
Mr. Scharff was excellent help in substitute of Matthew.
Mr. Scharff was excellent help in substitute of Matthew. He was laid back and understood what we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank You for the kind words for Art. He is one of our top sales crew and we love seeing that you had a Great experience while you were looking for a new vehicle. Thank You, Daniel Bates Owner Loyalty Manager
I just bought a vehicle from Sierra.
I just bought a vehicle from Sierra. She sent me a video and made process easy! Did most of deal by text and online! She’s a winner! Finance was easy and they don’t try to push anything on you. Honest and respectful. Worth the drive from Tucson! I will recommend them to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So happy to see you had a great experience while you were at our dealership. Welcome to the Courtesy Family. Thank You, Daniel Bates Owner Loyalty Manager
I took my vehicle in for an oil change.
I took my vehicle in for an oil change. The oil change went fast and smooth. However, after I arrived home I noticed damage to the paint on my driver side door. An approximately 4x2 inch piece of paint is missing from the driver side door. I was relieved that the dealership took photos of the vehicle prior to the oil change and I sent in photos of the paint damage post oil change. Even with clear photo evidence of the paint being damage while it was in their possession, they so far have refused to take responsibility for the damage.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Riley Ing, we're disappointed to hear of the negative experience you had at our location. In reviewing the driver's front door damage of the photo, you sent in comparison to the check in photos we take at the time of your vehicle being written up. We are finding pre-existing damage to that area of the driver's door. It appears that the damage area has gotten worse with the paint now peeling off, but it looks to be a compromised area. My apologies on this situation. Being a Courtesy Valued customer, I would like to see what we can do to help assist with the cost of paint repairs. Please contact me at 480-914-9060 to discuss further. Thank you. Steve Toland
Took my nissan kicks in for my first time oil change.
Took my nissan kicks in for my first time oil change. Dennise is the one who helped us way and beyond his means. He was so helpful very informative and a very pleasant attitude to work with. With all this holiday stress to deal with he set my mind at ease. Thank you so much Dennis and I will certainly be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love seeing this 5- star review. Dennis will be happy to see this and will be shared with his team also to show that we made you feel like part of the Courtesy Family. We appreciate you choosing to have your vehicle service done with us her at Courtesy Nissan. Thank You, Daniel Bates Owner Loyalty Manager
Dennis in Service got us in and out for an oil change and
Dennis in Service got us in and out for an oil change and we are so appreciative! Thanks!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review. Our team of Certified service professionals will love this being shared with them. Your vehicle is important to us, and we value your business. Daniel Bates Owner Loyalty Manager
It was great friendly and fast service.
It was great friendly and fast service. Everything was done on time and very quick
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jemerson, Thank You for the thoughtful words for our team. We strive to make each Customer part of the family, with friendly and great service. Great to see your work was done on time and in a timely manner. Thank you. Daniel Bates Owner Loyalty Manager
A week ago we visited Courtesy Nissan of Mesa.
A week ago we visited Courtesy Nissan of Mesa. The employees of the salon are professionals in their field. The sales consultant Daniel was patient and attentive to us and served us professionally. We bought Nissan Frontier and are very satisfied with the purchase. Thank you for the high service! We recommend this dealership to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
S.nikolayzi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Nissan Of Mesa! The Frontier is a great truck. Thank you for taking your time to write us a review. Please keep us posted if you have any questions! =)
Second vehicle from this location.
Second vehicle from this location. Service department very well trained and professional. Took care of my service needs. Appointment was easy to make and car was finished when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
100.
100.00 dollars for a synthetic oil change!!! This company is gouging its customers! Lost my business!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase