Reviews
Waited 22 minutes, building is empty except For 4 guys
Waited 22 minutes, building is empty except For 4 guys and a gal sitting in the office. None interested in talking to me. Came to buy a truck. Headed elsewhere now.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I was messing around online looking at cars and ended up
I was messing around online looking at cars and ended up getting a video of the car I was looking at from Robert Coleman. The video was of the entire car, inside and out, and the video made me want to come down and check it out for myself. I ended up buying the car that night, and without the video I do not know if that would have been the case. Courtesy Nissan of Mesa goes the extra mile to get you what you want at the best price. Thanks Robert, Adrian, Laith, Luis, and Ely for getting me and my wife into our new Nissan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want to say Thank You. Your kind words go a long way in this business, and we love to hear you were treated like family. Daniel Bates Owner Loyalty Manager
Austin was awesome to deal with and met all our needs.
Austin was awesome to deal with and met all our needs. The Courtesy Nissan Team was great and provided excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to make each customer feel like family. We are so happy to hear we provided excellent service to you. Thank You, Daniel Bates Owner Loyalty Manager
Sydney was super helpful and we appreciate her.
Sydney was super helpful and we appreciate her. Thanks so much for your kindness. We will tell our friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, telling your friends means that we made you feel like family while at Courtesy Nissan. Thank You, Daniel Bates Owner Loyalty Manager
Sidney was friendly and professional.
Sidney was friendly and professional. Luis did a great job explaining the value of the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, knowing that our GM sat down and explained the value of your purchase means that we all care. You are part of the Courtesy Family now. Thank You, Daniel Bates Owner Loyalty Manager
I was very pleased with this dealership.
I was very pleased with this dealership. My sales advisor Damon was very knowledgeable and friendly. He made me feel very comfortable in the decision making process. 10/10, highly recommend when searching for your next car. I’m in love with my 2025 Nissan SUV!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, 10 out of 10 what a way to make Damons day. So happy to see that you're in love with your new Nissan. Thank You, Daniel Bates Owner Loyalty Manager
Dillon and Donovan were both great, super friendly and
Dillon and Donovan were both great, super friendly and well aware of the vehicle I was looking at. Made the experience seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words and love that you had a 100% great experience while at our dealership. Thank You, Daniel Bates Owner Loyalty Manager
Ely Bennet Sales Director at Courtesy Nissan called and
Ely Bennet Sales Director at Courtesy Nissan called and texted me about my interest that I found online for a "NEW" 2024 Nissan Versa that I clicked on the link to on line. It said the price was "$16,130". It then went to a another page which asked for my zip code and name and phone #. Within 10 mins I received two texts and a call from "Courtesy Nissan". The phone call was from Ely himself. However he said he didn't have any new 2024's and started trying to hustle me on a 2025. I told him I was not interested in a 2025, I was looking to make a deal on a year old new car that was advertised. He said again I don't have one. I said typical "Bait and switch". He went on for 10 minutes telling me I don't know what a bait a switch is and he didn't have anything on his website that said he had a New 2024. I said I clicked on an ad online and that company that advertised it "Autosite.com" , they asked me for my information and within 10 minutes I received a call from Ely Bennet, telling me he didn't have what I was clicking on the ad to look at, and trying to sell me a different car. If that isn't a bait and switch I don't know what is. He proceeded to tell me how "I don't know what I'm talking about". I pointed out that the "Autosite.com" was not giving Courtesy Nissan my information out of the goodness of their heart. They are being compensated in some way. He said you don't know what you are talking about. I guess I am stupid. I got ahold of "Nissan USA", and they said they could do nothing. So I guess if you want to be treated, or mistreated in this way go there and ask for Ely Bennet, as he is your man. Don't expect any help from Nissan USA, as they are too busy worrying about going bankrupt, they don't have time for a silly thing like customers. I invite anyone else who has had an unpleasent conversation with Ely Bennet, make sure you put in a review.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Todd. When you have a moment of your time, I would like to discuss this issue with you personally. Please give me a call at 4802930254. My name is Luis I. Becerra II
Amazing customer service from start to finish!
Amazing customer service from start to finish! They made the car-buying process smooth, stress-free, and enjoyable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your business and value your time. So happy we could make the process smooth and stress free. Welcome to the Courtesy Family. Daniel Bates Owner Loyalty Manager
Every one was helpful, patient,and willing to provide
Every one was helpful, patient,and willing to provide additional options as to buy or lease
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing that we showed you up front about options to buy or lease is our crew trained to do what they do best. Make you feel like family. Thank You, Daniel Bates Owner Loyalty Manager
