Reviews
I always get good customer service with Karl , my only
I always get good customer service with Karl , my only issue is how long I'm at the dealer and how long it takes for my vehicle to be ready , I know you guys be busy , and I know i can get a ride home and come back to get it so this is my concern.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for recognizing Karl for his great customer service. We truly appreciate your patience and understanding regarding the wait time during your visits. We know your time is valuable and will use this feedback as we continue to look for ways to make the process more efficient. Thank you again for your feedback and for being such a valued customer. Toyota of Bowie - (240) 927-4250
It was a great experience buying a new car from Toyota of
It was a great experience buying a new car from Toyota of Bowie. I had an excellent sale person and great financial advisor. Everyone was nice and professional. Everything was smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Abadi, thanks for taking the time to leave a review. We can't wait to see you again, have a great day.
The parts are ordered wrong and intalled took a
The parts are ordered wrong and intalled took a month Come back so many times. Not satisfied. They are not able to explain the car recalls.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback, and we are sorry for the confusion with your repair. We hope that you will allow us another opportunity in the future to give you the service you deserve. Thank you, Dave Gruner - General Manager Toyota of Bowie | (240) 927-4200 | dgruner@group1auto.com
Daniel Cookson was impeccable and will be missed when he
Daniel Cookson was impeccable and will be missed when he retire. Offer car service when he found out the service will take longer. Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mary, we're happy you found Daniel to be so supportive during your experience here at Toyota of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The people that come to your car are rude.
The people that come to your car are rude. It took forever to a oil change
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for your poor experience. Your feedback is very valuable and will be used to help train and motivate our team in the future Dave Gruner - General Manager Toyota of Bowie | (240) 927-4200 | dgruner@group1auto.com
They are always very accommodating whenever i need a next
They are always very accommodating whenever i need a next day appointment and imani is always very helpful and nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best for car purchase and service later.
Best for car purchase and service later. Thanks . Great waiting area. Good shuttle facility for drop and pick. Timely service. Very helpful and courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mohammad, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I love Toyota of Bowie, they all are kind and caring
I love Toyota of Bowie, they all are kind and caring especially Lewis Grimes! He makes sure that they take well care of my car, I always feel well cared for when I visit
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great place.
Great place. Spacious. Plenty of seating. Very helpful staff. Relaxing while I waited. Great texting service w the technical service info. Am I up to 25 words yet?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Meme provided excellent customer service and
Meme provided excellent customer service and professional. Meme assisted me with getting a ride back home free of charge. Meme was prompt with letting me know the status of my vehicle. Meme also ensured that I got discounts if applicable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.