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Crown Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
(833) 918-6020 (833) 918-6020

Inventory

See all 37 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2026.
Welcome to Crown Auto Sales! We take pride in our customer service and go the extra mile to ensure you find the perfect car for your needs. Our virtual showroom is stocked with a wide selection of vehicles and each one comes with detailed information, photos and convenient ways to get in touch. You can schedule an appointment or just drop by our Sugar Land dealership – we’re located at 15141 Adelfina St, Sugar Land, TX 77498. Give us a call on 832-536-4696 if you would like more information or have any questions!
Used Car Dealership in Houston & Sugarland TX

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Auto Sales from DealerRater.

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i purchased a vehicle from this place only on the agreement from the owner that he would fix the steering issue it has because its a 80 mile drive home. the owner ( MO ) agreed in front of me and his sales manager Alton he would fix it. I recommend some parts to be changed that I noticed with my eyes. his mechanics changed the wheel bearings, which was nothing I mentioned. truck still had steering issues. 2 weeks go by I still had no truck. I go up there because no one was giving me a answer over the phone when will it be ready. the owner was telling me he wanted to go through the warranty which is not what we agreed on when I went up there when it was almost the 3rd week. so while im up there I tell them they need to order more parts. steering gear box was messed up and ball joints. that's what I noticed. they changed that and while im up there I go on a test drive with the mechanic, now the truck drives even worse. popping noises and now feels heavy plus steering isn't right still. at this point its been over 28 days I purchased this truck put insurance on , which I made them Uber me back home once because they called me, told me it was ready and it wasn't. I asked for a refund. they said if I don't come get it in 10 days they will do a mechanics lean on it lol. I have multiple conversations recorded over the phone and in person because I knew the owner mo was trying to finesse me. reporting this place to the better business bureau after i leave a review on every place I find of these people. if yall don't believe me. feel free to contact me. stay away from this place. owner complaining he spent so much money out his pocket to fix it like that's my problem. so because he spent his money trying to fix it he says he held his part of the deal, which isn't what we agreed on.

i purchased a vehicle from this place only on the agreement from the owner that he would fix the steering issue it has because its a 80 mile drive home. the owner ( MO ) agreed in front of me and his sales manager Alton he would fix it. I recommend some parts to be changed that I noticed with my eyes. his mechanics changed the wheel bearings, which was nothing I mentioned. truck still had steering issues. 2 weeks go by I still had no truck. I go up there because no one was giving me a answer over the phone when will it be ready. the owner was telling me he wanted to go through the warranty which is not what we agreed on when I went up there when it was almost the 3rd week. so while im up there I tell them they need to order more parts. steering gear box was messed up and ball joints. that's what I noticed. they changed that and while im up there I go on a test drive with the mechanic, now the truck drives even worse. popping noises and now feels heavy plus steering isn't right still. at this point its been over 28 days I purchased this truck put insurance on , which I made them Uber me back home once because they called me, told me it was ready and it wasn't. I asked for a refund. they said if I don't come get it in 10 days they will do a mechanics lean on it lol. I have multiple conversations recorded over the phone and in person because I knew the owner mo was trying to finesse me. reporting this place to the better business bureau after i leave a review on every place I find of these people. if yall don't believe me. feel free to contact me. stay away from this place. owner complaining he spent so much money out his pocket to fix it like that's my problem. so because he spent his money trying to fix it he says he held his part of the deal, which isn't what we agreed on.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I thought everything happened very quickly and great with excellent service and a good choice of cars especially the pricing

I thought everything happened very quickly and great with excellent service and a good choice of cars especially the pricing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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