Reviews
Because the dealer is not yet in its permanent quarters
Because the dealer is not yet in its permanent quarters it took a while to get an appt. Service was a bit slow but seems to have been good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very easy to work with.
Very easy to work with. They did not pressure you into making a decision and answered questions very professionally and quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The actual service experience was good.
The actual service experience was good. Scheduling was difficult any they would not support the Genesis concierge service, that was a key selling point when I purchased and they simply did not have enough cars to support to support their offer. Location is really small.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Customer service was great.
Customer service was great. Folks that I worked with were very accommodating and great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was in KC from Tulsa and had a mechanical issue on my
I was in KC from Tulsa and had a mechanical issue on my G70. The team in KC too great care of me on a Saturday morning!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding service is offered at Genesis of KC.
Outstanding service is offered at Genesis of KC. My service was completed within the promised timeframe, and all staff members strive to ensure that their customers have a great experience while waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was super friendly and helpful even after the
Everyone was super friendly and helpful even after the sale was completed. The dealership was very clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The 24,000 mile service was accomplished in a very
The 24,000 mile service was accomplished in a very acceptable time from my scheduled appointment time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did an incredible job, servicing my car and changing
They did an incredible job, servicing my car and changing my tire out. They went far and above on the quality of service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was amazing.
The service was amazing. Antonio was professional and detailed. He rewashed your car because it had collected grass and dust due to mowing. He made my experience very luxurious.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair