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Ross Downing CDJR

(144 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:00pm
Tuesday 8:30am–7:30pm 7:30am–6:00pm
Wednesday 8:30am–7:30pm 7:30am–6:00pm
Thursday 8:30am–7:30pm 7:30am–6:00pm
Friday 8:30am–7:30pm 7:30am–6:00pm
Saturday 9:00am–5:30pm Closed
Sunday Closed Closed
New (855) 918-6710 (855) 918-6710
Used (888) 790-7354 (888) 790-7354
Service (866) 513-9859 (866) 513-9859

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ross Downing CDJR from DealerRater.

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Great job.

Great job.. very satisfie with the serv ice and friendliness of the sales staff. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very respectful and very professional staff.

Very respectful and very professional staff. They work fast and efficient. I love they go above and beyond with their work and keeps me updated with progress in real time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Got me in and got me out in a timely manner manner manner

Got me in and got me out in a timely manner manner manner manner manner

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience all around.

Great experience all around. Everyone was very nice and no pressure at all. Jason was awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service lady was great, the dealership was okay.

The service lady was great, the dealership was okay. The service department seemed to do what they could to get parts the fastest. The only real complaint I have was the floor mat and seat cover was left in the truck and where I had to walk to get my truck I wasn’t walking back to a trash can to throw it away

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience all the way around.

Great experience all the way around. Customer service was beyond expectation, and quickly handled all that needed to be done. I cant say enough how satisfied I am!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bought 3 vehicles since RD got Jeep franchise.

Bought 3 vehicles since RD got Jeep franchise. They always make any engagement a positive experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Had me in and out timely and took care of my issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had very good exserience and would consider returning

I had very good exserience and would consider returning for the purchase of another vehicle and maintainance repairs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jushon and Rebecca were absolutely amazing!

Jushon and Rebecca were absolutely amazing! Although there was a delay in my parts arriving, just Jushon kept me updated. Both provided me with an outstanding customer experience. Any time I need anything they were very accommodating! Keep up the good work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.