Reviews
I was not please with my experience at all with this
I was not please with my experience at all with this dealership. First none of my information was put into the system correctly. They have my husbands email address, his phone number and worse of all they have his middle initial on my paperwork and the car is in my name. They never contacted me to schedule a time to replace the front tires on my vehicle I purchased from them, that they owed to me. I had to take time from my job to go up to the dealership to get answers.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
I appreciate the kind service and they always are patient
I appreciate the kind service and they always are patient with all of my questions
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Journey Nissan. We look forward to having you as one of our valued customers for many more years to come! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
The overall experience was great.
The overall experience was great... Took longer than I'd like but I ended up with a better deal on a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
They had a very nice facility and people.
They had a very nice facility and people. I was treated with respect and didn't feel overly pressured
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
This Dealer Jurney Nissan is very helpful for me The
This Dealer Jurney Nissan is very helpful for me The grup are very professional and special the man Kenneth Hibbing help me a lot . explain the functions in case my Nissan Versa 2025
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Flawless service, unbeatable deal, smooth process—highly
Flawless service, unbeatable deal, smooth process—highly recommend this dealership for any future vehicle purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
I recently brought my vehicle in to Journey
I recently brought my vehicle in to Journey formally Zeigler Nissan for service, and I couldn’t be more pleased with the experience. From the moment I arrived, Danny was professional, courteous, and very efficient. Danny clearly explained what needed to be done and kept me updated throughout the process. The work was completed on time, and my car is running perfectly. They even washed and vacuumed it before returning it to me, which was a nice touch! I really appreciated the transparency and overall customer care. Highly recommend this dealership for both sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Professional customer focused Dealership with excellent
Professional customer focused Dealership with excellent attention to detail. From sales to service, 5 stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Journey Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Very good service.
Very good service. Prompt and informative. I have no complaints. I will be back. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
I found the experience to be very good.
I found the experience to be very good. The customer service was great. Thank you so much
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122