Reviews
I flew up from Ohio to check out a car.
I flew up from Ohio to check out a car. The staff was very helpful and were awesome to work with. Ask for Aiden if you ever stop by that kid has a future at this place.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excelente He's very profesional and very good salesman.
Excelente He's very profesional and very good salesman. He's very polite and helps his customers. He gets out of his way to help and get the deal done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review! We truly appreciate your kind words and are thrilled to hear you had a positive experience with us at Journey Nissan!
Very professional, excellent costumer service, very
Very professional, excellent costumer service, very polite, awesome group of people. Nissan Rocks my socks
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review! We truly appreciate your kind words and are thrilled to hear you had a positive experience with us at Journey Nissan!
I was stranded 9 hours away from home and this dealership
I was stranded 9 hours away from home and this dealership let me sit for over 6 hours before even addressing my issue, how to fix it and me getting home. Nissan is not a Vehicle you want to represent. Period. Poor product and even worse customer service. Nissan1 number also stinks.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Experienced and knowledgeable service engineers.
Experienced and knowledgeable service engineers. Good service. Friendly staff. Smart sales team that can handle client requirements and propose workable solutions.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! We truly appreciate your kind words and are thrilled to hear you had a positive experience with us at Journey Nissan!
Could have been a 5 stars if I didn't have to come back a
Could have been a 5 stars if I didn't have to come back a week later on my only day off during the week and spend three hours to have them re-patch a tire that wasn't done correctly. Otherwise, great and friendly service. Was even given a coupon for my original service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Simply they are very honest and courteous.
Simply they are very honest and courteous. I don't have more to say but the breakdown written on my car.i need accurate explanation.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service was not good.
The service was not good. I sat by the bay doors for about 10 minutes before they even open the door to let me in for service. No one greeted me. They were rude and disrespectful.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always excellent service in parts and service
Always excellent service in parts and service departments. Courteous and knowledgeable staff always taking great care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership takes advantage of its customers.
This dealership takes advantage of its customers. This dealership lied to me about my rear break pads saying it had “0mm” pad left. Which I didn’t fully understand because there was no sound coming from it. I also know dealerships charge 4 times the amount. I said no, then I had my dad look at it. We found that there was a lot of pad left. I’m a young woman and this dealership was trying to take advantage of me. I went to the dealership April 12th.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
