Reviews
Excellent, attentive and quick service.
Excellent, attentive and quick service. Thank you! Excellent, attentive and quick service. Service advisor made every effort to meet all of my requests, as well as clarified my questions. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Journey Nissan to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Very good staff, fast service, mechanics are
Very good staff, fast service, mechanics are knowledgeable, nice lounge room, coffee is good too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
I always get the best service at Journey Nissan, from the
I always get the best service at Journey Nissan, from the first phone call to checking in after, I have great confidence in their service. The new mobile service is a life saver, I really appreciate it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Journey Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Fast service and efficient communication.
Fast service and efficient communication. Very friendly service as well. Loved the easy and fast process.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Melissa, Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
I worked with Victoria and she kept me informed on the
I worked with Victoria and she kept me informed on the status of my car...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
I had an absolutely spectacular experience with Journey
I had an absolutely spectacular experience with Journey Nissan. From the moment I walked in, the floor manager Jose Alicea was incredibly welcoming and attentive, making sure everything went smoothly. He assigned one of his salesperson Alex Aguilar to help and he was fantastic, he even came back in, on his day off patiently showing me all the vehicles and letting me view them from daytime into nighttime for a few days. This was not for one vehicle, I was purchasing three vehicles and trading in 2. The entire staff was polite having conversation with me while cars were being inspected. They were incredibly helpful and patient. The finance manager Isaac Granados also did an amazing job securing great rates and offering comprehensive warranty options. Overall, I thought this place was superb, and I couldn’t be happier with my purchases!t
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Dealership is great!
Dealership is great! Victoria is always very helpful and professional, as well as friendly. I came in first thing in the morning and took me in right away. I could not believe how quickly my car was completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
I was so excited to get my first new car.
I was so excited to get my first new car. And I got to ring a bell. Every one was very nice and you need to check out their warranty.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Journey Nissan! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
I leased and serviced my new 2024 Nissan Altima at this
I leased and serviced my new 2024 Nissan Altima at this dealership. Ken in sales, Jose in service & Luis the service manager were all very accommodating. I will recommend this dealership to others. G.T.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Journey Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Aram Kelekian was very professional and very informative
Aram Kelekian was very professional and very informative and explained to me everything about the car very professional if I had any other questions I could always call him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122