Reviews
Excellent Excellent service, very nice Excellent service,
Excellent Excellent service, very nice Excellent service, very nice , friendly service and clean Nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Routine maintenance Routine maintenance.
Routine maintenance Routine maintenance. Scheduled tire rotation and inspections for my vehicle. That was it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Extremely welcome and service Everyone I ran into was
Extremely welcome and service Everyone I ran into was outstanding asking if I need anything to drink of water, coffee or can they help me with anything else
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Journey Nissan, we look forward to having you as a valued customer for many years to come! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
I received good service.
I received good service. I was only having issues with the fact that I had any problems with my car due to the fact that it's only three years old.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Victoria is a gem!
Victoria is a gem! Otherwise service was good had to email the following day to ask for my inspection information. One thing I wasn't too keen on was a salesman trying to get me into a new car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Megan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Very professional and courteous.
Very professional and courteous. I did not have an appointment and they still changed the oil in a record setting time. Love the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Tim was very professional, polite and kind.
Tim was very professional, polite and kind. The waiting area was very clean and comfortable. They even had coffee and popcorn.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Journey Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Everyone was helpful and informative.
Everyone was helpful and informative. Everyone was helpful, and kept me in the loop as to what was happening. It was a good experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
So far I've had no problems.
So far I've had no problems. It did take the whole day to get a remote starter installed. Which was longer then I thought it would take but so far it's working I have to get use to working with it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Journey Nissan. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: 847-265-1122
Friendly people, easy to deal with, very accommodating,
Friendly people, easy to deal with, very accommodating, fair pricing, clean dealership with good atmosphere and vibe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jose Alicea josea@journeynissanchi.com Store: 847-265-1122