Reviews
My vehicle was thoroughly inspected and the issues were
My vehicle was thoroughly inspected and the issues were resolved I was satisfied with the outcome
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Bad customer service , tried to sell me a repair I didn’t
Bad customer service , tried to sell me a repair I didn’t need . Don’t stand behind their vehicles even with a warranty
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
They listened as to why I brought my vehicle in and kept
They listened as to why I brought my vehicle in and kept informed if there was any further work that needed done. Very friendly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Journey Nissan to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Always great purchasing and servicing at this dealership.
Always great purchasing and servicing at this dealership. This was the 11th vehicle my family has purchased there. Service and parts are also the best.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Always exceptional service associates particularly
Always exceptional service associates particularly Victoria and Danny. We work with them mostly and having two Nissan vehicles are there often for routine visits.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Everything was smooth and easy with clear communication
Everything was smooth and easy with clear communication about my vehicle Need an appointment with a loaner car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Always exceptional service from professional and
Always exceptional service from professional and knowledgeable associates in both parts and service departments. Excellent staff in every area.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Excellent customer service.
Excellent customer service. Everyone answered all of my questions. I would refer them to others.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
This was my first visit and I felt welcomed by staff and
This was my first visit and I felt welcomed by staff and all questios answered!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Good prices, car runs great.
Good prices, car runs great. 10 more words... 7 more words... 4 more words... No.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Journey Nissan. We appreciate your business and hope to see you again soon! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122