Reviews
My experience & expectations, visiting, working with
My experience & expectations, visiting, working with Thalena Fabian & eventually purchasing my new 2025 Nissan Murano SL was elevated by their professionalism, care, concern & high regard for integrity & service. One of the very best car buying experiences!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Victoria is very helpful and always provides a great
Victoria is very helpful and always provides a great experience!!! She always make sure I’m taken care of‼️‼️‼️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Jose was pleasant and helpful.
Jose was pleasant and helpful. Jose answered my questions and gave helpful advice regarding financing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Journey Nissan. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Aram was a great salesperson to work with.
Aram was a great salesperson to work with.He made the buying experience very easy and streamlined.As well as the rest of the staff on deck that night.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Liars.
Liars. Terrible service. Nothing good to say about the company and people. Sales department doesn’t know what they are doing. Finance department has still not given my refund back that I requested 7 months ago and I keep calling them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jose Alicea General Sales Manager josea@journeynissanchi.com Store: (847) 265-1122
Very good experience I'm happy with my purchase.
Very good experience I'm happy with my purchase. Alex was very helpful and is easy to get a hold with any questions I my have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Excellent great and friendly service writer's just all
Excellent great and friendly service writer's just all out excellent group of people and the dealership as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at Journey Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
I have always had excellent service here.
I have always had excellent service here. They always keep you up to date about your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Journey Nissan are glad to have you as a customer. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Wonderful sails person and the person that help it in
Wonderful sails person and the person that help it in service department was wonderful also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122
Very accommodating and customer satisfaction.
Very accommodating and customer satisfaction. I recommend this dealer to one of my friends.Good job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Journey Nissan! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122