Journey Nissan

Very good service, received my vehicle back in a timely manner within the same day.

Excellent service and was able to wait for my car. The atmosphere is pleasant and comfortable for wsiting

Super friendly staff. Take care of all the details, even replacing a missing license plate screw. Trust the workmanship of the mechanics

People are quick to help. Service is fast. There is a nice quiet waiting room. Service attendant is polite and efficient.

Excellent care and support through out the purchase. Good at explaining details and going above expectations.

Fast, polite, efficient. This was my first oil change. I waited at the garage. It was a pleasant experience

Tim was very helpful and honest with what I needed done with my vehicle and service was great!

**Exceptional Service & Expertise - A Car Buying Experience Like No Other!** My husband & I recently had the pleasure of working with Alfredo Lopez @ Zeigler Nissan in Gurnee. We can confidently say that it was the best car-buying experience we've ever had. From the moment we walked in, Alfredo made us feel welcome & valued, treating us not just as a customers, but as friends. Alfredo possesses an incredible depth of knowledge about the vehicles & helped guide us through the entire process with patience & understanding. He took the time to listen to our needs, understand our budget, & never once made us feel pressured into making a decision. His honesty & transparency were truly refreshing, making the entire process stress-free. What sets Alfredo apart is his genuine passion for helping customers find the perfect car. He went above & beyond to ensure that we were happy with our choice, even taking the extra step to explain features & answer all of our questions with clarity & enthusiasm. His attention to detail & dedication to customer satisfaction are unparalleled. In addition to his exceptional service, Alfredo also worked tirelessly to secure the best possible deal for us, ensuring that we got a fantastic car at a good price. He handled all the paperwork efficiently & made the entire transaction seamless from start to finish. I drove away feeling confident & ecstatic about my new vehicle, knowing that we had made the right decision with the help of an outstanding professional. He exceeded all our expectations & made our car-buying experience one to remember! We also wanted to take a moment to thank salesman Erik, as he thoroughly helped in explaining & showing us all the gadgets in my new Rouge. Erik was very pleasant & patient with all our questions we had on how to navigate all the toys in my new car. Sales manager Leo was also helpful & had a very welcoming attitude, which made us feel at home. Leo was gracious & forth coming on how our purchase was progressing. He made sure we were satisfied with our purchase. Victoria at the service counter was also very pleasant & such a pleasure to talk to. Victoria explained anything service related very thoroughly, as we had questions regarding any future appointments. She too was patient & polite. Last but not least, thank you to Michael at the finance department whom worked hard at finalizing our paperwork before closing time. All in all, we will return to Gurnee Zeigler Nissan in the future for our next car purchase. Thank you again Alfredo, for your exceptional service & dedication. You’ve earned a customer for life! Sincerely, The Rivas Family

Car done when said ,explain time left , said things to. Be done in the future

Explains what services need to be done and why. Curious and professional employees. Easy check-in.