Journey Nissan

Have always receive good, prompt service when needed. Will return again when service is needed

I want to give kudos to Daniel Talavera who gave the best service to his customers and answered all the questions and provided feedback that was reasonable and truthful. I also observed him working with multiple cars and made the waiting process for his customer a fast process with effort.

Did not fully complete the oil change service and left me to go somewhere else and pay to get it done

I dropped my car off for a tire rotation and after receiving my car I noticed that all my rims where scuffed up by someone who was careless working on my car. I have a Nissan Sentra midnight so I have the all black out rim. I call them and told them about it being all scuffed up and they told me to bring back in the car for a detailer to fix it. After going back to pick up my car I had front end damage on my car and my rim look like someone didn’t know how to touch up paint. My front end of my car now has chipped paint and paint peeling. Not only did this happen but when I took the car in for an oil change my driver side door got hit and now I have a dent and missing paint. I have left multiple voice mail there and no one has responded to me. I can’t believe a company can do this to someone car and do nothing about it.

Exelent service deparment. I have a Nissan Titan that has been serviced there for more than 2 years and all the service deparment has been really helpfull. Thank you all.

Prompt service. At cashier my credit card declined but showed up as a charge at Morgan Stanley. I used a different card to pay the bill. Please check that I wasn’t double charged.

Both Ken and Dan worked with me in my own way- everything done before I walked in- I do not like sitting in dealerships, I do not like wasting anyone’s time, we communicated via phone and email, I arrived and the deal was made smoothly and I left with what I expected to leave with. I am a returning customer and plan on continuing to stick with Ziegler Nissan.

Victoria (in April) and Tim (recently) were very friendly very professional during these visits. I was in a pinch for time back in April and Victoria was very helpful and made sure my vehicle needs were met. I returned in September for followup, Tim was the service advisor. Each visit was a positive experience.

So appreciative of Miquel and how helpful he was. Great and easy to work with in finding My 2023 Versa SV.

Very professional, very good service and excellent communication with the customer definitely would recommend awesome service.