Skip to main content

Journey Nissan

(1,450 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (855) 366-8475 (855) 366-8475
Used (877) 748-7680 (877) 748-7680
Service (866) 867-2655 (866) 867-2655

Reviews

(1,450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Journey Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

Jeff my Advisor was really AWESOME, he took care of all

Jeff my Advisor was really AWESOME, he took care of all my needs and made sure the Serb was done right!! way too go Jeff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review for Jeff. He is really "Awesome" We look forward to seeing you again in service.

Fixed the first time every time.

This dealership fixes my Nissan first time every time. All of the agents there are very friendly and knowledgeable. Will always buy my Nissans from this particular dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the great review. We appreciate your business.

They are very pushy and arrogant.

They are very pushy and arrogant. I think i am going back to ford one of the big 3

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I would like to speak with you more regarding your visit with us. Please contact our Sales Manager Dan at (224)302-4599. Thank you.

Very good.

Very good. I have everything my car need. I don’t have appointment but still have the service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review.

Timely and completed job efficiently Very cordial

Timely and completed job efficiently Very cordial associate. You have a nice waiting area for laptops

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We look forward to seeing you again.

They did a good job with my preventative maintenance.

They did a good job with my preventative maintenance. I think just oil change and inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. We look forward to seeing you again soon.

Jeff in Service is an amazing representative for Ziegler

Jeff in Service is an amazing representative for Ziegler Nissan. We have a very challenging repair issue and he has been courteous, professional, and patient as we explore possible causes for the problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review for Jeff. We look forward to your next visit.

Victoria was very friendly and helped walk me through how

Victoria was very friendly and helped walk me through how to reset the tire rotation counter on my vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review for Victoria. We look forward to seeing you again.

The prices were to high I wasn’t ready for that the

The prices were to high I wasn’t ready for that the service rep was good a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback I will pass this on to our Service Manager.

Warranty added to my sale without my acknowledgment or

Warranty added to my sale without my acknowledgment or approval. Did not appreciate being rushed out of the finance office either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our Sales Manager Anthony would like to discuss your concerns. Please call him at your earliest convenience at (224) 302-4599