Reviews
Atef was great.
Atef was great. Best person there. Very helpful and knowledgeable. everything went smoothly from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Work completed timely, etc s like mat cover for oily
Work completed timely, etc s like mat cover for oily boots not used. Waiting area a little run down
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience here. We do apologize for the mat cover not being used when the technician was working on your vehicle. As a sign of good faith we would like to offer you a free vehicle clean on your next visit. Please ask directly for myself, Ralph(RJ) Arditti or our Fixed Operations Director Andrew Keating, and we will be happy to make that happen for you. As far as the waiting area, we are under new management here and BIG changes will be coming soon to that area, so we hope the next time you visit us you will see the difference now that the store is under Platinum Car Group management.
I found the service was good and Robert Acerbo spent
I found the service was good and Robert Acerbo spent plenty of time with me. He went out of his way to get the car I wanted. The transition of ownership caused some delay, however I understand how business works and there was no problem on my part.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Platinum Buick GMC White Plains.
They were very easy to work with.
They were very easy to work with. Always reachable and helpful both before and after the transaction
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The best experience.
The best experience. Picking out a vehicle I wanted was easy. Customer service excellence great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The warranty with your name on it proved to be worthless.
The warranty with your name on it proved to be worthless. Just another junk offer like seen on TV. I want a refund of my deposit and the first payment I sent in four days ago. And we part friends. When I decide to replace the Acadia I will come to you first,
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service team was prompt and friendly.
The service team was prompt and friendly. I would definitely get my service from Empire Buick again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always accomadating, friendly and professional.
Always accomadating, friendly and professional.Lydia has been there for years and always greets you with a smile.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience purchasing a new car at this
I had a great experience purchasing a new car at this dealership. Thanks again David Silva. David was amazing.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom is professional and personable.
Tom is professional and personable. Explained the repair and kept me informed. Another great service experience.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair