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Platinum Buick GMC of White Plains

(729 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (855) 882-0620 (855) 882-0620
Used (888) 378-6052 (888) 378-6052
Service (855) 878-0578 (855) 878-0578

Reviews

(729 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Buick GMC of White Plains from DealerRater.

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Clean, organized and ready to help!

Clean, organized and ready to help! The staff were all enthusiastic and helpful. They made the car buying experience much less stressful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jennifer, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us!

Empire GMC of White Plains provides excellent vehicle

Empire GMC of White Plains provides excellent vehicle service. I recently had my vehicle serviced for HUD, a part needed to be ordered and I was notified as soon as it came in. I didn’t realize how long the job would take, however, when I spoke to Lydia Gutierrez from the service department she arranged for me to be driven home and picked up from home when my vehicle was ready. Lydia is absolutely the best and represents the extraordinary quality of customer service that Empire GMC of White Plains provides.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Jack, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that Lydia has been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

Fantastic service department, great people, very

Fantastic service department, great people, very efficient and above all kind and patient thank you so very much Lydia Gutierrez and RobertAcerbo.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from Lydia and Robert!

Great experience working with Orlando and Ryan.

Great experience working with Orlando and Ryan. service department took care of my service fast and efficient. Lydia Gutierrez was perfect, professional and friendly

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  • Overall experience 5.0
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Dealer response

We are happy to hear the service department took care of your vehicle quickly and efficiently. On behalf of Orlando Ryan and Lydia, we thank you for the review and invite you to visit us anytime you need automotive care.

Been working with David last few days, very helpful in

Been working with David last few days, very helpful in tring to find the me the right vehicle at the right price

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Joe, We are delighted to hear that David was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car! Please let us know when your new vehicle is ready for its first service. You won't be disappointed

I am very happy and very grateful, thank you Robert Sale,

I am very happy and very grateful, thank you Robert Sale, manager, and Ryan, financial manager.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Anuki, We are committed to providing our customers with nothing less than 5-star service. Robert and Ryan will be especially happy to hear that you were completely satisfied with their customer service.

Great experience!

Great experience! David kept in touch and let me know when a car was in, and everything was easy throughout.

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  • Overall experience 5.0
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Dealer response

Herb, Thank you for your very kind review. We are always happy to hear that David has given you 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.

Had a great experience with my salesman David.

Had a great experience with my salesman David. He was courteous and informative. It was a pleasure working with him.

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  • Overall experience 5.0
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Dealer response

Hello, Thank you for your very kind review. We are delighted to hear that your experiences with David, from start to finish, were so positive! Enjoy your new car!

Listened to what we were looking for and honored it.

Listened to what we were looking for and honored it. During such a hard economy for the consumer the dealership was able to assist and understood my needs.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Colon, Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Please let us know if there is anything else we can do to assist you, we would love to help.

Robert Acerbo was excellent and very knowledgeable and

Robert Acerbo was excellent and very knowledgeable and provided an excellent experience. Was a pleasure!

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  • Overall experience 5.0
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Dealer response

Thanks so much for your 5 star feedback on Robert's help! We are grateful for your support and look forward to the next opportunity to assist you.