Reviews
Efficient staff and fair price with full explanation of
Efficient staff and fair price with full explanation of costs, etc. Orlando did a fine job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, We are delighted to hear that Orlando was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!
Exceptional customer service and communication with David
Exceptional customer service and communication with David Silva , very easy process in buying our car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for your very kind review. We are delighted to hear that your experiences with David, from start to finish, were so positive! Enjoy your new car!
The entire TEAM was throughly professional and courteous
The entire TEAM was throughly professional and courteous with a touch of humor…I would recommend this dealership to my friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you leaving this review and recommendation for us. If we could be of further assistance to you please let us know, it would be our pleasure to help.
Orlando is great.
Orlando is great. Orlando is great. Orlando is great. Orlando is great. Orlando is great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is wonderful to receive such a great review for Orlando, thank you! Please feel free to reach out to us if you need any more of our assistance.
Appreciate that I was able to have my car towed to the
Appreciate that I was able to have my car towed to the dealer and have the work done in a timely manner. Great customer service as well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this review! Your safety and satisfaction is important to us so we will do what is necessary to give you the best service possible. We hope your positive experience with us encourages you to visit us anytime you may need automotive help.
Lydia is always polite and friendly.
Lydia is always polite and friendly. She answers questions and assists where she can. Following the work, she brought my bill to me in the waiting room area. There was no charge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
On behalf of Lydia, thank you for writing us this wonderful review. It is great to hear back from satisfied customers. We would gladly welcome you back for another great service anytime!
Lydia Gutierrez is the service person I dealt with. She is courteous and polite, answers your questions and follows up with you. Empire Buick is lucky to have her!
They took a deposit on the car then said they couldn't
They took a deposit on the car then said they couldn't sell it at that price. Even after purchasing it CPO the oil life was only 19% on the drive home with a 1/4 tank.of gas. Look out for there extra fees!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for rating our dealership. We are sorry to hear of your negative experience with our dealership. If you would like to discuss your concerns further, please contact our General Manager, Franco Onelli, at (914) 368-2108 or at fonelli@eagny.com.
Everything is good lidia is the best supervisor thanks
Everything is good lidia is the best supervisor thanks for all that best for Gmc
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for taking the time to leave Lydia and our team this perfect rating. It is our hope to welcome you back sometime in the future and provide another wonderful experience.
It is always a pleasure when Lydia and the other
It is always a pleasure when Lydia and the other gentleman are behind the service counter.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for taking the time to leave Lydia and our team this perfect rating. It is our hope to welcome you back sometime in the future and provide another wonderful experience.
Great service and support for my purchase of my lease.
Great service and support for my purchase of my lease. Everything was explained in detail and clearly. Enjoyed working with Robert and the finance team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joe, Congratulations on your new vehicle! Robert is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car.